Reviews
Car repair
the wait was longer than expected according to the attendant.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, Thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Took car at slotted appointment time.
Took car at slotted appointment time. Courteous staff. CAr repaired accurately and timely. I will be going back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change for my 2016 convertible Beetle on 3/1/2022.
Oil change for my 2016 convertible Beetle on 3/1/2022. The staff were friendly, answered any of my questions, and got the job done finding no issues. I love my Beetle, a one of a kind it seems, and trust the dealership to handle oil changes or any other service. In fact, they did not charge me anything when I took the car in with an AC fan problem-turns out a mouse had built a next in the fan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Employees are friendly, I will recommend and the work and
Employees are friendly, I will recommend and the work and service are good and clean
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jason and managers thank you for your service
Repair on my VW Beetle
Was very pleased with my experience yesterday. Brandon was very kind, considerate and knowledgeable. Appreciated all considerations toward me ?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Maria, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service and customer service very knowledgeable and
Great service and customer service very knowledgeable and willing to help. Kelcie was very kind.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service dept.
The service dept. Is courteous and efficient. I only service my car at the dealership. I trust Carl Gregory VW.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
New Car Purchase and First Service Experience
Purchased a new car from Auto Nation Volkswagon 3 months ago and the experience was seamless! Just went in for the first free 3 month multi point inspection and the process and communication was super easy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tiffany, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
I like receiving the service offer that you all send me,...
I like receiving the service offer that you all send me, and how good the service advisor honor them. He is a good helpful and person.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2019 Jetta
It was such a quick process I was in and out in less than 2 hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!