Skip to main content

AutoNation Hyundai Columbus

(773 reviews)
Visit AutoNation Hyundai Columbus
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (833) 816-1736 (833) 816-1736
Used (833) 522-0778 (833) 522-0778
Service (877) 272-6482 (877) 272-6482

Reviews

(773 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Hyundai Columbus from DealerRater.

Want to share your experience with this dealership?

Write a review

DO NOT buy or lease a car at AutoNation Hyundai.

DO NOT buy or lease a car at AutoNation Hyundai. I leased a brand new 2025 Hyundai Sonata N Line less than 2 months ago. The car already has mechanical AND electrical issues. In addition, when I called to ask questions about my tag, I was told that both the guy who sold me the car AND the sales manager that I first dealt with were no longer with the company. Very sus. I was told to reach out to Berlinda, who handles the title department. I called and was transferred to her voice mail. My question was very simple. And yet, she didn't bother ever calling me back. Also, they never submitted my paperwork to BlueLink or MyHyundai. And customer car care for MyHyundai took 23 days to respond to my email asking why my car wasn't registered to my MyHyundai account/app. And when they did, they wanted my DL, insurance card, and proof of sale, which all should have been provided to them by AutoNation at time of lease. This place is shady. Buy somewhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please call our General Manager at (706) 522-2083 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Dealer response

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Please call our General Manager at (706) 522-2083 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

I was very pleased with the excellent service and

I was very pleased with the excellent service and the time the service took and I was able to wait for my truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

I was pretty impressed with how quickly I was able to

I was pretty impressed with how quickly I was able to drop my car off for service. Larry was not only helpful but very knowledgeable and did a fantastic job of taking note of my car’s issues as well as keeping me informed on the progress of my repairs. This experience has changed 40 years of dreadful feelings I’ve harbored about having to go to a dealer for repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Columbus. Don't hesitate to call us if you ever need anything. Be safe on the road!

We have bought several vehicles from AutoNation, formerly

We have bought several vehicles from AutoNation, formerly Carl Gregory. I must say things were great. Sim Thomas (salesman) was friendly and met my needs. The General Manger JR was friendly and explained everything that was on the finance paperwork. My Wife and I enjoyed doing business with AutoNation. Will refer to anyone who is looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

this was our first purchase of a Hyundai and they were

this was our first purchase of a Hyundai and they were able to find us the car we wanted. The people at this dealership were very friendly and helpful. Lennox went out his way to help us out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lee, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I have purchased 8 hyundais from hyundai.

I have purchased 8 hyundais from hyundai. 7 from this dealer. No problem yet. Tony is very good at his job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

I was dreading buying a vehicle after going 8 years with

I was dreading buying a vehicle after going 8 years with no car payments, but the staff made my buying experience easy, and pleasant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Dominique, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

From the time I did my inquiry online to the time I

From the time I did my inquiry online to the time I signed for my car nothing but thank yous to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Calloway! Don't hesitate to call us if you ever need anything. Be safe on the road!

They were able to find the car I really wanted at a price

They were able to find the car I really wanted at a price I could afford. They also got the towing package installed. I was pleased with their service, and friendly professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

My purchase was handled efficiently and professionally.

My purchase was handled efficiently and professionally.My sales person was very knowledgeable and caring. She made the purchase process enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello John, we're happy you found our staff to be so supportive during your experience here at AutoNation Hyundai Columbus. If you ever need help, just give us a call. Happy motoring!