AutoNation Hyundai Columbus

Good customer service, my salesman Bo was extremely knowledgeable and helpful with the overall process.

Shemar and his team are absolutely amazing! Definitely pays attention to the customers needs and wants! Overall experience 10/10! Will be returning for my next vehicle purchase

The staff was really nice and informational in regards to my vehicle and the work I needed done

I brought my car to Hyundai of Columbus on Friday, 12/8. Employees were very nice, even let me sit in their break room so I wouldn't have to hear two TV's and a radio. I told them that I had initially allowed a mechanic elsewhere to listen and look under the hood and he said the water pump was going bad. That is exactly what I told the service rep and the mechanic at Hyundai. After 3 1/2 hours they told me everything was fine, that if anything was wrong I'd have warning lights, and that they only needed to replace water in the tank with coolant. How did water get in there? I can only say that nobody but Hyundai has ever performed service on my car. So, I drove home with this awful noise still under my hood, which they had said was normal. The next morning I drove to Columbus, made one stop and drove home. The noise under the hood was loud. I thought about it and after a while I called the sales rep and told him something was wrong. He told me to bring it back. Before I could get there the car ran hot and I had to park and call a wrecker to get me to Hyundai. The part of the water pump that I could see was very loose and wobbly, and they pointed out that the belt was missing. The service rep was nice enough to let me have a loaner but now I'm facing replacement of the water pump, new coolant, and possible damage to the engine. The really sad thing is that I will never again trust the Hyundai mechanics, which also means I won't be able to trust my car. The service rep just called me, 11:20 AM, Monday 12/11, and said he has "discounted" the price of water pump and belt replacement to $700+, nearly $800.00.

The parts department is the best. They knew what I needed. Great customer service. Great Knowledge of product

Brought my vehicle in for a tire rotation and oil change. Service was much quicker than anticipated. Chris was very nice and kept me updated with the status of my vehicle.

This dealership was absolutely the best. From beginning to signing the contracts they were quick and efficient. Mr. Lance got me in and out without delay. After the deal was done I had an issue with the finance company and they also took care of it. This is my fifth Hyundai and they have never disappointed me.

They were nice and knowledgeable. They answered my questions and got me taken care of in a timely manner.

Our experience purchasing our new Hyundai Tucson was much easier than we expected. This was due to the time, effort, patients, and outstanding knowledge of Jibri Charles. He was a pleasure to work with and walked us through all of the features of the car - multiple times. Without a doubt the best sales person we have ever worked with.

Great people, great service, anytime I've had to go in for anything I've never had to wait more than about an hour. And they always keep me up to date on what's going on with my truck! Wouldn't go anywhere else!