AutoNation Hyundai Columbus

Nigel was our salesman and he was very nice, professional, knowledgeable, likeable, and genuine. He helped us over a course of a week to find the car that we loved. Our experience with the entire process was awesome. We also had interaction with Walter and Paul whom were both a pleasure to work with.

Great folks at this dealership. So glad I decided on another Hyundai. They are so helpful and friendly, and really make you feel taken care of.

Managers were rude from the start to finish! Horrid! Someone screwed up the deal, took two months to get my check for my trade in, had to go back to the dealer five times, asked to talk to the General Manager and he got mad and said he was in meetings, and he waived me off to a sales manager. I asked General Manager to make an appointment to explain what was going on (that two months later I did not have my trade in check) and he got mad and said the sales manager can do everything I can. How dare him treat a paying customer like that. Also when I called, texted, and emailed sales and finance multiple times, they stopped replying and helping fix the problems. Website says come speak to me, the General Manger, with any issues, that is not true. Terrible from sales to service. Cannot believe this happened and not once did the General Manager or Sales Manager even give a xxxx or speak to me about it. I will neve recommend AutionNation Hyundai in Columbus, Georgia, to anyone. I will take my vehicle to another dealer for any future service. Shame on them. Salesman (Hunter) who quit because of management issues and the person who actually did the purchase and finance papers were great, JR, as I finally got him to talk to me and sit down and he made it happen for my $6565 check in an hour (after 2 months). Terrible treatment of a customer (me) who purchased a NEW vehicle. I cannot believe all the managers treat customers this way and they don't give a xxxx about the sales and problems. I am also still waiting for my trade to be paid off so now I have two car payments (trade in on August 13) and my new car. Two payments cause AutoNation Hyundai or whatever accounting office did not get something right. Also, my vehicle windshield was half dirty, plastic wadded up under the passenger seat, and a gash in the center of my steering wheel (I did not notice till 20 minutes later when I got home. Also, they overpaid incorrectly my vehicle tags price, so I have an extra $541 on my car loan that I will see if Hyundais fixes. Overally, where is my interest on nearly $7000 that that kept of my money. I won't get it. Tragic again. Sorry to say, but I am a retired Army officer and retired Federal and how dare they treat me or another like that. Not sure if happens to everyone, but this is my experience there.

My experience the day I purchased my vehicle was amazing Excellent customer service and I’m very grateful

The number 1 dealership I only trust when it comes to purchasing my car. The employees are very welcoming and accommodating to my request. ❤️

Yari Washington made my experience smooth and easy. I love my car and will recommend.

Worst experience , sales person didn’t had any information on what he was selling . Car was delivered with multiple scratches all over the car and it has been almost 20 days and didn’t provide resolution though promised to get the issue resolved. Within 3 days .

Super helpful, very understanding. Did everything they could to help me get the best deal. Definitely recommend.

Shout out to Tremaine who helped me hook up to a working ev charger! All in all I love this dealership: the people, the service department, and the positive experiences I’ve had. I don’t care too much for the ev charger in back being blocked quite often, and the front one being on the fritz now and then. I was impressed my last visit when Tremaine went above and beyond to hook me into the ev charger at the dealer next door. He was eager to help even in the super hot weather. Thanks a bunch!

Justin did a outstanding job very professional at his job. I would recommend him to other people.