Reviews
Great dealer in Middletown
Colin O’Brien was incredibly helpful. Dealership is easily accessible and extremely well run. I would highly recommend them. I’ve never had a better experience at a car dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
That's awesome, WG. Thanks for sharing, and please let us know if you need anything else. 'Til then, drive safely!
Friendly, fast and efficient!
Friendly Acura of Middletown is simply the best. I always leave feeling very satisfied. Their staff are super friendly and they have great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Leslie! We're so glad to hear that. Let us know if you need anything else. In the meantime, drive safely!
Leasee
Was happy with my lease price from the dealership. Ray, my Salesperson was very professional, and made the deal painless.. would highly recommend this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy, too, Michael! :-) Thanks for the review! If you need anything in the future, let us know! We'll be happy to help.
Always excellent service
I originally went in because something showed up that I needed service soon. I wasn’t sure what was needed and they told me what service that was going to be needed soon. They asked if I’d like to do it now. I said yes. Within an hour I was in and out of there. They’re always friendly and I have never had any complaints with FRIENDLY ACURA OF MIDDLETOWN. I would recommend them to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Lorraine! We were happy to help, and if you need anything else in the future, you know you can count on us! Drive safely!
Great experience
This is our 4th Vehicle with them. They are always so wonderful! Great service. Thank you for always making our experience special! Our needs are always met and we truly appreciate that. We look forward to working with them again when my husband’s lease is up next year. Will not go anywhere else. Thank you DJ.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your continued support, Sara! We appreciate your loyalty, and we're already amped for your next visit. See you soon!
Great service and very attentive to details 👍
Great service and they are dilegent about making sure every question and concern I had is addressed and solved to my satisfaction I would recommend them highly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Roy! We appreciate that, and if you need anything else we'd be happy to help. Drive safely!
Friendly Acura is on 🔥
Bought a 2021 RDX Aspec, from Jeffrey. They hit it out of the park. Attention to detail, not pushy and honest. Jeffrey was patient with my schedule and understood life happens. Rescheduled any appointments so that I could fimd the perfect RDX.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Biff! Look, at the end of the day, we're here to help you in any way that we can, and being patient and accommodating is exactly the way we operate here at Friendly. We hope you're enjoying your new RDX safely, and if you need anything in the future, please let us know.
Top notch professionalism
When I walked in Tom immediately locked eyes with me. He was very knowledgeable and if he didn’t know the answer he made sure he got it for me. Tom was great and patient with me. He made sure I got what I wanted at a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our people are what makes us different, Belinda, so we appreciate you sharing about your experience with us. If you need anything else, please let us know, and we'll be happy to help you. 'Til then, drive safely!
Excellent service experience!
Eddie did a great job, from prompt attention when I arrived for the servicing to concern for COVID safety while I waited, to giving me a reasonable price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for your feedback, Priscilla! We were happy to help, and if there's anything else you need, just let us know. Drive safely!
“Friendly” means friendly
I begin with a big shout out and thank you to Tom and the team of Middletown. I totaled my car and hate the whole process of looking for and purchasing a car. I went to 4 other dealerships who swarm around you using mindless sales tactics and asking questions like “is your husband coming to help you”. It’s 2020 and women have mastered much in this world; I am an educated professional and found that statement to be warped in time and insulting. Tom at friendly approached me and from the very first hello respected and listened to what I wanted. I would highly recommend this dealership, I did purchase a new car and would send anyone I know to Friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You're very welcome, Laureen. We hope you enjoy your new car, and if you need anything else in the future, we'll be more than happy to help you. 'Til then, drive safely!