Reviews
Oil change
Phil(?) was great: friendly, not condescending in any way, personable. Been using this dealership for many years! Purchased many vehicles here. Almost starts to feel like family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Susan! We appreciate your continued support, and we're looking forward to your next visit to see us! :-)
Awesome
They were awesome , definitely kind to me and always made sure I was ok with everything they were doing . Thank you for being so kind to me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
You're welcome, Alondra! It was a pleasure to work with you, and if you need anything else in the future, you know you can count on us. Thanks again, and drive safely!
Great Service
Appreciate the Friendliness of the service staff And timely fashion for services done on my MDX Acura. Definitely returning with my other Acura for service this week.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You're welcome, Joel, and thank you for trusting us with your MDX. If there's anything else you need in the future, please just let us know. We'll be happy to help you! 'Til then, drive safely!
Dead battery
My car was towed to Friendly due to a dead battery. Their prompt service and customer service was excellent. I would certainly use them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate that, and we hope you got home safely! If you're ever in the area again, make sure you stop in to say "hello"!
New to the area, needed service, impressed!
My son recently moved to the area to start a new job and needed service after a check engine light appeared on our 2012 Acura RDX. The appointment was easily made online and I followed up with a call to the service manager to explain. The car had some significant safety issues and regular maintenance that were clearly explained and corrected after the new parts arrived. A loaner car was available and was returned 2 days later. Thanks to the service team, we’ll be back when future service is needed!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You're welcome, Larry! It was our pleasure to help you and your son. If either of you need anything before your next regular service visit, please let us know. In the meantime, drive safely, and thanks again!
Top notch customer service!!!
Friendly Acura and especially their manager, Colin, provided us with superior customer service and an unbeatable price in leasing an MDX. Couldn’t have been better!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Mat! We pride ourselves on our high level of customer service, and it starts from the top with our General Manager. If you need anything else, just let us know. We'll be happy to help you.
Awesome customer service!
My experience at this dealership was great. The entire process of buying my car was made very easy. Everything was explained to me efficiently and thoroughly. My salesman was Jeff Harris, he is a great contribution to your team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate hearing that, Danielle! It's a total team effort here at Friendly Acura, and we were glad to assist you. Drive safely!
Thanks!
Very happy with everything. Always take my car here. Quick and easy as always. Thank you for the service! Much appreciated see you again soon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Mike! We're already looking forward to your next visit! 'Til then, drive safely!
Great service
I called in at the last minute for a state inspection and service technicians were extremely helpful in getting me an appointment right away. Once there, it’s nothing but top-notch service and facilities. I regularly go there for all my car services and I’m never disappointed. Definitely a fair service department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate that, John. Living up to the "friendly" name is something we take very seriously, so we always treat our clients the same way we would want to be treated. If there's anything else we can do for you, please let us know. Until then, drive safely!
Fuel pump recall
Always get friendly, knowledgeable, first rate service. Prompt, on time, very little wait and just very nice people. I go out of my way for service here because it’s so good. I have a 2016 MDX and my wife has a 2019 RDX. GREAT CARS!!! thisDealer is where I’ll buy my next Acura.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting us with your Acuras, Joe. We always appreciate you making the trip out to see us. Just let us know when you're ready for your next Acura, and we'll be happy to help you.