Friendly Acura Of Middletown

I recently purchased an RDX from Friendly Acura and had a fantastic experience. The team, Ed, DJ, Mansoor, Ray and General Manager Conrad went above and beyond to ensure a seamless and pleasant buying process. Their professionalism, knowledge, and friendliness made the whole experience enjoyable. I highly recommend Friendly Acura to anyone looking for a great car-buying experience! John M

This is my first time buying a vehicle off the internet. Tom was very friendly answering all my questions. It was such a simple process. Delivery of my vehicle was amazing and seamless. Mr Mansoor was so professional and explained all the features of the vehicle. Most importantly I love the RDX. It is a beautiful vehicle.

Knowledgeable and friendly workers in the service dept, got done in a timely manner , will definitely use friendlys again, service Rep Klo Kelly was great and let me know all I needed to know and kept me updated on progress of work.

They consistently provide quality service. On schedule and professional. Took care of all my A1.

My experience purchasing a car from Friendly Acura went above and beyond my expectations! I worked with Ed Folkl throughout the entire experience and I couldn’t imagine going anywhere else. Prior to going with the Acura, I’ve spoken to different dealers/companies but everything about Friendly Acura was perfect. Everyone at the dealership has exceptional customer service skills and was extremely welcoming! Ed was very patient and accommodating with my situation taking time out to understand my preferences and needs to guide me towards purchasing the perfect car. I felt he had my best interest in mind and wasn’t pushy, which was important to me. Ed’s attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. Throughout the negotiation process, Ed and Tom worked diligently to secure a fair deal. Thanks to his expertise and dedication, I drove away in my dream car. If you're looking for a car salesman who goes above and beyond to provide outstanding service, I highly recommend working with Ed. You won't be disappointed! Although, I bought the car last week, he still takes time to answer any questions and check up to see how I am enjoying my new car. Again, thank you Ed, for your exceptional assistance and for making my car buying experience truly remarkable!

My experience was great as always, Naomi is amazing, very informative, very helpful, she is a wonderful person overall, Acura is very lucky to have such a dedicated employee. Thank you Naomi and thank you Acura for all you guys do! 10 out of 10, keep up the good work.

Always courteous and professional when an immediate service is needed! Quick service and a relaxing environment to wait for my veh!

The best experience I have ever had purchasing a vehicle! DJ was knowledgeable, professional and never pressured us to decide immediately. Honestly and transparently presented our options and kept us informed to make the best decision for us. Conrad was just as professional and honest. They lived up to the name Friendly Acura and I would recommend to anyone this dealership based on my experience!

Always welcoming and clean Naomi is great in the service department Job well done, they know customer service!

COURTEOUS AND PROFESSIONAL EXPERIENCE. Work was done in a time frame that was very reasonable. Vehicle was kept in clean condition when mechanic worked on it.