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Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,671 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

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This was the best car buying experience I’ve had in 30...

This was the best car buying experience I’ve had in 30 years! Thank you Celina for a great, hassle free experience buying my Ram Bighor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We were so happy to have helped you and we appreciate your kind words. Thanks for sharing your experience! Have a great day!

Great service worked with my budget ! Couldn’t of asked...

Great service worked with my budget ! Couldn’t of asked for better and can’t stress enough that I loves that they worked with my amount I was willing to pay

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that you had an excellent experience. We appreciate you sharing your feedback!

Very personable staff and am surprised at their large...

Very personable staff and am surprised at their large inventory of vehicles during the shortfalls in production. Also, very impressed with their service department! Our service tech, Jordan, goes above and beyond to make sure our vehicle is perfect! Thank you Lithia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so grateful that you took the time to leave us a review! Our company values put customer satisfaction as top priority and we are committed to our customers.

Outstanding service, I couldn’t have asked for a better...

Outstanding service, I couldn’t have asked for a better experience this visit! Julie is absolutely phenomenal and I will be requesting her every appointment in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so grateful that you took the time to leave us a review! Our company values put customer satisfaction as top priority and we are committed to our customers.

Great experience purchasing my 2019 Ram pickup. Thank...

Great experience purchasing my 2019 Ram pickup. Thank you for following through on commitments. And for treating us so well. I would recommend this dealer to anyone looking for a new or used vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your new ride looks awesome! Congratulations on the purchase. We loved helping you. Happy driving!

Thanks for fixing our turn signal issue and leaking...

Thanks for fixing our turn signal issue and leaking radiator on our Dodge Durango! Jordan was extremely helpful, knowledgeable and thorough handling our repairs and setting us up with a loaner vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is grateful for your words of encouragement and praise. We pride ourselves on our customer service and we make it a priority to serve as best as we can. Thank you again for the review!

Wonderful!

Easy and quick purchasing experience. Highly recommend. Both Jen and Justin were great. Chris on the desk was great as well. Finance was quick in and out. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing who helped you today! We are thrilled to hear you had a positive experience. Happy driving!

Great Service!

Tony was helpful, knowledgeable, and courteous! The job was finished right on time. Very pleased with the scheduling, the timing of the service, and the job done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your kind words are heard by all of us hear at the dealership! Your feedback pushes us to continue providing excellent service! Come again soon.

Terrible dealership

Worst dealership experience ever, 39 day long deal and we ended up backing out cause we just had enough of being played, customer service is a zero, the GM was extremely rude and loud, overall this dealership should be a zero star dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We appreciate your feedback. We were unaware of this situation and we are now looking into it further. Please call our customer service representatives so we can have additional information. 877-548-4427.

All around great experience. I got what I wanted and left...

All around great experience. I got what I wanted and left a very happy customer. Thank you for making the experience easy and worth while.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We were so happy to have helped you and we appreciate your kind words. Thanks for sharing your experience! Have a great day!