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Lithia Chrysler Dodge Jeep RAM Fiat of Spokane

(1,671 reviews)
Visit Lithia Chrysler Dodge Jeep RAM Fiat of Spokane
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2018 state dealer award
2021 consumer dealer award 2018 consumer dealer award
New (877) 712-6181 (877) 712-6181
Used (877) 797-2926 (877) 797-2926
Service (877) 335-4895 (877) 335-4895

Reviews

(1,671 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep RAM Fiat of Spokane from DealerRater.

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Bought a used RAM 3500. Sales person was great to work...

Bought a used RAM 3500. Sales person was great to work with and no pressure. Financing waa very easy and worked with me to get the terms and options I wanted. Definitely would recommend if you are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re very happy to hear you had a good experience. We take pride in our customer experience.

Celina Eklund is a go gitter, she worked very hard for...

Celina Eklund is a go gitter, she worked very hard for the sale. Started in to look at a used truck and she sent me out with a new one. Good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review! We appreciate your feedback and support.

This dealership does a good job. I suggest a bit of...

This dealership does a good job. I suggest a bit of frosting on the cake like a car wash not nessary just a suggestion. They did a real good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as a top priority and we are committed to our customers.

Scamers!

Your sales people would not listen to me and scammed me into buying a car otside of me cash limit and were greedy. Also when it came cown to signing Richard kept the papers flying as I signed them as I thought they were what the sales people and I agreed on. Never did he ask me if I had any questions or offer to review the documents before my signing. SUCKER ME!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Julie is why I came in and she is great.the people in my...

Julie is why I came in and she is great.the people in my car were not wearing masks and my car was not wiped down someone in the lobby didn't have a mask on. Julie and receiving porter both had on masks and followed safety protocol. So you should take down that sigh no one is safe at your dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

I really like the work that was done to my van. Thank you...

I really like the work that was done to my van. Thank you again for doing a amazing job. I would definitely recommend this place to other people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We look forward to working with you again!

Very friendly service gal. I have always been impressed...

Very friendly service gal. I have always been impressed with Julie’s knowledge of taking care of customers and making sure all is taken care of in a professional way. She is the face of your dealership. I would recommend your dealership to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We were so happy to have helped you and we appreciate your kind words. Thanks for sharing your experience! Have a great day!

We enjoyed our experience purchasing a car with the...

We enjoyed our experience purchasing a car with the dealer so. Our sales woman, Celina, was extremely attentive, helpful, knowledgeable and made the Car buying experience my best one ever. Thank you Celina.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a review! We’re here to help serve you in the best way possible. We’re glad to hear we could help you in your time of need!

No pressure at all. He was Very knowledgeable and in tune...

No pressure at all. He was Very knowledgeable and in tune to my wants and needs. Great experience! I am very happy with my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We love hearing that you love your car! Please share with us the beautiful destinations you both end up taking down the road.

RICHARD S. AND JOHN B. DID MIND BLOWING WORK! I will be...

RICHARD S. AND JOHN B. DID MIND BLOWING WORK! I will be letting know everyone what amazing work you guys do! We appreciate everything you guys have done for us! Stay safe and have fun!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your feedback and we appreciate your business. Please think of us the next time you need a car!