Skip to main content

Exit5 Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)
Visit Exit5 Auto Group
Sales hours: 9:00am to 5:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday Closed Closed
(518) 670-4424 (518) 670-4424

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exit5 Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent customer service

I stopped into Exit 5 auto for a routine car inspection today. I dropped the car off and walked down the street to do a little shopping. They were prompt with the inspection, and even offered to send a car to pick me up from the store because it had started raining. Very friendly and professional business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Rose we appreciate your kind review. Rudy

Inspection was quick! Very professional

Made a last minute appointment for an inspection on my Toyota. They got me right in and it was a quick turn around. Very professional. Love this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lisa, we appreciate your kind review. Thanks Rudy

2012 venza

Got a fair deal from Rudy, other dealers were way too much for our venza, try them for your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Joe, we value you and your wife as customers. Rudy

Happy Customer

If anyone is looking to purchase a used card,truck or SUV, Exit 5 Auto has some great deals and quality vehicles on their lot. My husband and I just bought a Pathfinder from there and couldn't be happier. Highly recommend Exit 5 Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Danielle, Thank you for your positive review. You and Eric are great! Thank you Rudy

BEST QUALITY PRE-OWNED CAR WITH GREAT PRICE!!!!!!!

Eric and Rudy are very nice, knowledgeable and very professional Sales person. They are Awesome with Excellent Service with the Customer compare to other dealers. They understand what the Customer needs/requirement and willing to offer the best deal with customer. They are the one of the best independent car dealer after we met other 6 other dealers. They are very reliable and helpful person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Riderick.

Excellent and Great Service!

Exit 5 Auto Group with Best Quality Pre-Owned Vehicle! Great Car, Great Service and Great Price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Roderick. Rudy

Super Nice!

I saw one of their cars online and contacted them from New Hampshire. When I drove over, Rudy was very pleasant, and we worked out a deal. I returned the next day, and all the paper work was done, the car was ready to go, and I drove home with a fabulous 'new' car! Everyone I met at their shop was so courteous!

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kims, thank you for your kind review. Rudy

Satisfying Auto Purchase

Needed a car for my son and found this dealership on line, as they had what I was searching for. Met with Rudy, one of the owners, and found him to be extremely knowledgeable, courteous and sincere. The prices are very competitive and I find the buying process went along without any pressure. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your positive feedback. Rudy

Fabulous customer service and knowledgeable staff!

Stopped in for look for a "new" used car for my daughter. The sales team was very helpful and offered a greet selection of gently used cars. I was amazed at their prices too. We did a lot of research before we arrived and found their pricing to be extremely competitive. They arranged all of the financing and handled all the paperwork. A great experience and we are are very happy with our new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Mary Beth we appreciate your positive review. Rudy

AWESOME DEALERSHIP ! !

I recently had the need to purchase a car for my daughter. I need a good quality vehicle quickly. I had heard good things about EXIT 5 Auto in Latham. I had looked and purchased other cars from other dealers. I found a car I thought I might be interested in, but it had just arrived. Dan the service manager, and Eric a sales associate immediately put it as a priority as time was of the essence. My daughter was coming in from out of town and needed to get a car ASAP I had her "DREAM CAR" within 24 hours. You would have thought I searched for weeks! This car along with the huge assortment of vehicles had low mileage (as do all of their vehicles). was in PRISTINE condition,and the price was very appealing!.They worked to detail, service , insure, and register my daughters car within 24 hours!! They have a very generous warranty policy, much more than any other dealer I had been to in the past. I can comfortably bring my car to them for anything it may need in the future. They made a stressful situation so easy!. Thank-you Dan, Rudy, Eric, and Neville!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your positive review. Rudy