Reviews
Write a reviewVery Positive Experience!!!
I was unaware of this dealership until I was looking at my credit unions website where I found "preferred dealers." When I looked at the website, I found a car I was interested in and visited the next day to test drive the vehicle. I was greeted by Rudy who was friendly and professional. I told him which vehicle I was interested in and took it for a test drive and decided I wanted to purchase it. We discussed a trade in value for my current vehicle and came to an agreement. We went over the paperwork and Rudy followed up with some paperwork challenges and I was able to pick up the vehicle the next week. He also showed us around the building, including the Service Department and it was very clean and well organized. The experience was very positive from start to finish and I will absolutely recommend this dealership to anyone looking for a used vehicle. Thank you to all involved!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HI Vicky, thank you for your positive review of our sales and service department. I hope the Forester will be the perfect car for you and your new dog. Thank you Rudy
Exit 5 Auto is simply the Best!!!
Exit 5 Auto is wonderful! Rudy is a professional from start to finish. Thank you for a truly great buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tom, I am very appreciative of your review. Thank you for giving Exit5 the opportunity to earn your business. Rudy
Toyota Camry
Rudy was very quick to respond to my initial e-mail, he confirmed my appointment for a test drive which was re-assuring to me that it was important to him. This was not the most expensive car on his lot but his professional actions and demeanor made it clear I was his focus. We talked candidly and easily about my trade and his car and quickly came to agreement. Great experience I will certainly look at his inventory next time I need a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jay, thank you for your positive review. I appreciate how you feel about our dealership and look forward to assisting you in the feature. Thank you Rudy
Best experience
Great customer service. No pressure super friendly. If you need a car this is definitely the place to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dagoberto,thank you for your kind review. It has been a pleasure working with you on the purchase of your Grand Cherokee. We look forward to seeing you in the feature for all of your maintenance needs on both of your cars. Thank you Rudy
Best ever...
The most pleasant, easy, accommodating car buying experience I've ever had! Will recommend Exit 5 Auto to everyone I know! Thanks for the great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Comparison shopping for a great value
I had been looking for a pre-owned car and over the course of many months saw some adequate cars. I was not aware of Exit 5 Auto during this search. A friend told me of a Toyota Corolla on Exit 5's lot and I decided to take a look. I met Jill during my initial visit. She is an absolute professional. During the test drive she provided expert knowledgeable about the vehicle and the history of the car during its stay at Exit 5. When she knew the answer, she gave it. If she didn't know the answer she would not speculate - she answered honestly that she would have to do further research and get back with me. I was very pleased that Exit 5 would allow me to take the vehicle to my own mechanic for an extended checkup. The Corolla was very well maintained and passed a rigorous pre-purchase inspection with ease. A simple negotiation led to my purchase of a quality vehicle at a fair price. Jill, Rudy, the facility and the entire staff are very impressive. I am thankful for Jill's help throughout the car buying process. She is a consummate professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Chris, thank you for your review. I can't tell you how lucky I am to have a sales professional like Jill.I am appreciative of your business and hope to assist the rest of your family with there automotive needs in the feature . Thank you Rudy
Best used dealership in Capital region !
I Recently purchased a truck from exit 5 auto. I had been looking for a little over a year and had visited exit 5 a few times. During those visits i never once felt pressured . Once i finally decided to pull the trigger the buying process was smooth and fast. I highly recommend exit 5 auto to anyone in the market for a quality used vehicle. Jill and Rudy thanks for the great customer service you guys are top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mike, thank you for the great review. Jill and I are very appreciative. We hope you enjoy the f-150. Thank you Rudy
Awsome place Awsome people ..
From the time Rudy met me in the parking lot, with a smile and a hand shake, until he got me into a great vehicle, I had a great experience. My family an I are 100% happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Toya, thank you for your positive review of Exit5 Auto. Were super happy we were able to find you the right car at the right price. We look forward to seeing you for your routine oil changes. Thank you Rudy
Great little Ford
Great help and knowledge buying my Fiesta, he addressed any concers I had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brian, thanks for the review. It was great dealing with you and I hope you enjoy the Fiesta. We look forward to seeing you in service for your routine maintenance. Thank you Rudy
Exit 5 Auto deserves more than 5 stars!
My fiance and I recently purchased a Dodge 3500 from Exit 5 Auto and we could not be any happier. The entire process was smooth and enjoyable. We worked with Rudy who was fantastic. He is very knowledgeable and attentive which made the entire process stress free (which I can not say about other dealerships we went to). The showroom was great as well! Please do yourself a favor and go to Exit 5 Auto!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cassandra and James. Thank you for your positive review of Exit5 Auto. We are pleased that we were able to find you the right truck. I hope you enjoy it for many years to come. Thank you Rudy