Skip to main content

Exit5 Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)
Visit Exit5 Auto Group
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–5:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm 9:00am–12:00pm
Sunday Closed Closed
(518) 670-4424 (518) 670-4424

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Exit5 Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Smooth Easy Purchase. Great Car.

Rudy was great to deal with. The process was smooth, fast, and easy. He was very fair with our trade and the car we bought was a great price. He's a fair and honest guy. I would recommend Exit 5 auto to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Bob, thank you for your positive review of Exit5 Auto. It means a lot to me to know the way you feel about us. I hope you ,Shari and the kids enjoy the Outback. Thank you Rudy

Excellent service and dealer

Originally visited Exit 5 Auto for extensive repairs on an older vehicle. Excellent customer service and the experience was great. Was impressed enough with business to return when looking for a used car. Arranged, in advance, to see a particular car, met with Rudy and was able to close the deal and pick up the car a few days later. Very smooth transaction and they continue to have excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Eric, thank you for your positive Review. We hope your daughter enjoys the Focus and look forward to servicing your cars in the feature. Thank you Rudy

Something to Get Me Through

My car buying experience with Exit 5 auto was easy and haste free. Eric, the sales rep, did a wonderful job of accommodating my needs and preferences in the process. Hopefully the follow-through maintenance will be as easy. i would highly recommend this dealer to anyone looking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Cathy, thank you for your kind review of Eric and Exit5. I really appreciate it. Eric and I hope you enjoy your new Versa. I know you said it will be the last car would own but I think you have a few more cars to go. Thank you Rudy

Great deal, great car, Rudy is awesome

I found a great used car, it is practically brand new. Rudy was awesome to work with, helped me the whole way through, no hassle, and he is easy to deal with. I would go back again!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Priscilla, thank you for your positive review of Exit5. We hope you enjoy your Taurus for many years to come. Thank you Rudy

Great experience

We purchased a grand Cherokee from exit 5 auto and was a most pleasurable experience. Our Sales agent Eric was very knowledgeable and great to work with. The facility is immaculate and the staff very pleasant and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Charlie and Cindy, thank you for your positive review of Eric and Exit5 Auto. We appreciate your patronage and hope you enjoy your Grand Cherokee. Thank you Rudy

Amazing!

This dealer is incredible! The hospitality is incredible. Rudy is an awesome sales person. He worked with me and the banks to get my payments right where I wanted them. Couldn't have asked for better service. Thank you again! If anyone is looking for a vehicle I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Brittany, thank you for your positive review. I am happy you had such a good experience here. The entire team hopes you and your family enjoy the new van. Thank you Rudy

Great Service

We were shopping for a quality used car for my son as he goes off to college. We had a great experience during the process at Exit 5. We took a number of cars for a test drive with no pressure during the process. Honest answers to questions of pros and cons of each car. Once we decided to buy they were able to turn the sale around in one business day including insurance, plates, and registration. We signed the papers and the car was ready to go. Highly Recommended!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, thank you for your positive review of Exit5. We hope the Mazda serves Sean well over the college years. Thank you Rudy

Car Buying At Its Best!

Looking for a highway sedan I came across a 2011 Ford Crown Vic on the Cars.com site. The listing price was fair and the vehicle in good condition upon my arrival. I worked with Jill and completed the buying process. She was businesslike but friendly with no pressure..a pleasure to work with. Rudy was also helpful...even offering me $250 over KBB for my trade-in. Overall this buying process was hassle-free; something I dont think I have ever experienced the last 40 years, plus the dealership was spotless! It was worth the drive up from White Plains.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Craig, thank you for your positive review of Exit5 Auto Group. It was a pleasure helping you with your purchase. I hope you have the same experience with this crown Victoria as your Grand Marquis. Rudy

Great experience!

Great prices, clean facility, friendly and helpful staff. I will definitely be buying my next vehicle from here. Jill was so helpful and went above and beyond to get me into my car that very day. Thanks again Jill, Rudy, and Eric! You all are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Dave, thank you for your review. I am happy your experience was pleasant. The entire team hopes you enjoy your new escape for many years to come. Thank you Rudy

Exit5

They had a vehicle that I wanted. I drove almost three hours to their location. I received nothing but the best treatment from the moment I stepped out of my car. Jill and Rudy were a pleasure to work with. In the end I got the vehicle and the trade I wanted with no hassle.If your looking for newer used vehicles check out Exit 5 Auto. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi PJ, thank you for your positive review of Exit5. Both Jill and I appreciate you traveling such a long way to give us the opportunity to serve you. We hope you enjoy your Xterra and look forward to assisting you in the feature. Thank you Rudy