Reviews
Excellent service with great attention to detail taken by
Excellent service with great attention to detail taken by the staff. Friendly service thought out experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service by the technician and manager.
Great service by the technician and manager. Loved the video Great communication and texting. Kept us updated frequently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service, front desk Michael very
Excellent customer service, front desk Michael very efficient and polite. Service department gave a detailed written report on work done. Waiting area clean and comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike was not as welcoming and responsive.
Mike was not as welcoming and responsive. He was dismissive at times when I had questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Everyone was extremely helpful and nice.
Everyone was extremely helpful and nice. They made buying a car very easy. If I was in the market for a Maserati, I would definitely buy one from Maserati of Wilmington Pike
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding dealership.
Outstanding dealership. The staff is incredibile. GM Jamie DiFabio is the best. I’ll keep going back!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s so amazing there I love all the team members there
It’s so amazing there I love all the team members there best place ever
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was done in a timely matter But the cost was
The service was done in a timely matter But the cost was more then I was counting on
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service team and management are very helpful and provide
Service team and management are very helpful and provide explanation to the job will be done to my car. Very nice. Many thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Welcomed quickly but took 19 minutes for front desk to
Welcomed quickly but took 19 minutes for front desk to check us in. Was told should be about 90 minutes to do recall service and 90 minutes later received video via text that vehicle was done. 20 minutes later car was out front and asked for keys was told by front desk he would come get me. Another 30 minutes and I asked again and front desk was bothered that I asked again. Bottom line … I had to wait for my keys for an additional 90 minutes after my car was done and parked out front
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair