Reviews
Their customer service is awful.
Their customer service is awful. After my Vehichle was towed in for repair I had to keep calling them for updates. They were totally unresponsive and my calls were never returned. It was Alfa USA who intervened and got my care returned to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I love this place so much.
I love this place so much. I can not wait to recommend to everyone I know.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Made recommendations for my car that were urgent but
Made recommendations for my car that were urgent but didn’t schedule me to resolve the issues. Poor customer service and no return phone calls. Quotes for services were more than double of other service providers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very helpful and efficient for an unscheduled tire
Very helpful and efficient for an unscheduled tire replacement. The tire was procured from another facility quickly and I was on my way back home.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service from the service department.
Great service from the service department. Very professional and accommodating. Always a pleasure. Thank you again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Great dealership. Great service. Great dealership Great service. Great dealership Great service. Great dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thorough check…detailed explanation…video walk
Thorough check…detailed explanation…video walk through…issues resolved quickly and efficiently…good communication…loaner…very courteous
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst dealer of a high-end car.
Worst dealer of a high-end car. Workmanship was ok, but customer service and trying to get adequate response and answers was poor. Very expensive too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I called the general manager as I was sent a service
I called the general manager as I was sent a service coupon within 2 hours of my service call. It was a significant discount—I should have been offered this discount without having to ask to honor the coupon . The Mgr could not approve he said, and never called me back to confirm if it could be applied or to give me credit! Why should I come back ? I drove 1.5 hours to get there too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They were very friendly and professional.
They were very friendly and professional. They took very good care of me and my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair