ALM Kennesaw

Customer service is top tier at ALM kennesaw they are so understanding and patient I would highly recommend to anyone in need

We're very grateful for all his help, they've salespersons knowledgeable and honest, they explained everything in detail, and i was treated nicely

I had to rate three star because of sales manager Russell Which was unprofessional!!! salesman was straight forward with me. The cars weren’t clean like they were posted online which I told Russell I’m flying in from NC the next day to purchase a 2021 BMW X5 M50i cash and if it was clean like he had it posted I’m buying it with no hassle which the salesman Fred made it right for me to purchase the truck for 49,420 cash! And for Russell act like I didn’t exist there. Truck didn’t have any floor mats which I ask him to take something off like 300 so I could purchase some that didn’t happen what top it all Fred and I went to the bank to get cashier check for the vehicle which I made it out for 49,320 a hundred less and he wouldn’t even accept that! Made me add a 100 dollars to complete the deal knowing i purchased a plane ticket to get there and pay a cab from the airport also I bought his tight self lunch which someone fly in to my place of business spending 50k I’ll be buying him lunch not the customer smh very unprofessional. They have good inventory and staff just need to replace the sales manger!

So far they have provided great assistance, attentively handling all my questions making sure i got the required details, and they were extremely courteous

I received exceptional care and assistance from entire customer support team at this dealer, i highly endorse them based on their good service and responsiveness

Outstanding service, many purchasing options, lavish variety of cars at this dealer, and all car specifications are well broken down

They've not only shown exceptional kindness and great attention but also presented a diverse selection of cars with warm customer service

They kindly provided me all the information about the car, and invited me to test it without any type of commitment

Working with Alec was amazing he was super helpful and got me and my family into the vehicle we wanted

READ THE FINE PRINT!!! Was looking into a purchase online, which I've done before with another dealership. ALM puts a vehicle online and places the price. Fine print at bottom says tires and wheels not included in price. After having to call or text found out add another $5000. Cheap way to market a vehicle.