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ALM Kennesaw

(1,061 reviews)
Visit ALM Kennesaw
Sales hours: 9:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 10:00am–6:00pm
Tuesday 9:00am–8:00pm 10:00am–6:00pm
Wednesday 9:00am–8:00pm 10:00am–6:00pm
Thursday 9:00am–8:00pm 10:00am–6:00pm
Friday 9:00am–8:00pm 10:00am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday 12:00pm–6:00pm Closed
2017 state dealer award
View 7 awards
2017 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
(678) 905-7707 (678) 905-7707

Reviews

(1,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ALM Kennesaw from DealerRater.

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Great buying experience with Andy Sodipo!

Great buying experience with Andy Sodipo! Worked relentlessly towards finding the vehicle I wanted and helping me through the financing process as well. Extremely accommodating, friendly, helpful and efficient. Stayed in constant contact and kept me updated through the entire process. Had an exceptional experience with him and ALM. Quick, efficient purchase process! I highly recommend working with Andy if you’re in the market for a vehicle at the Kennesaw location!!! Extremely happy and grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I called the dealership and Andy was such a big help.

I called the dealership and Andy was such a big help. He was quick and efficient. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Andy was a great salesman.

Andy was a great salesman. Definitely will use him again. ALM Kennesaw was a great car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Had a great experience with Kennesaw ALM.

Had a great experience with Kennesaw ALM. Andy helped me the car of my dreams!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Andy S.

Andy S. was outstanding, went the extra mile. I definitely recommend go see him at ALM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I really appreciate the easy and speedy service the

I really appreciate the easy and speedy service the dealership gave me in purchasing the vehicle. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Andy, at ALM in Kennessaw was amazing with us.

Andy, at ALM in Kennessaw was amazing with us. Gave us all our information and help narrow our options based on our limit. Made the process easy and had a great attitude towards us, process felt shorter which is always good! Recommend Andy to any future car buyers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Please take your business elsewhere.

Please take your business elsewhere. You will save yourself a world of trouble. I purchased a vehicle and less than 30 days later the engine blew. Warranty I bought with the vehicle is not covering the claim and the dealership says it’s not their problem. I got lied to day one of receiving my vehicle by the sales rep and it just went downhill from there. Very unprofessional. Don’t expect to get a call back on stuff if they already have your money. Don’t make the same mistake I did, stay clear of this place.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Miss Dekker, Thank you so much for your feedback, we truly appreciate it. We actually spoke on the phone 2 days ago, so I remember you pretty well. You actually purchased a car with a 108,000 miles and it was actually 4 months ago, November of 2022. Your engine and transmission was actually covered under warranty, however due to customer negligence your claim was denied by the warranty company. If a car is over heating, you are supposed to pull over and get it towed to a mechanic, however when they inspected the car they clearly noticed that this car was driven for a very long time after it started over heating. They were nice enough to cover the head gasket out of goodwill, but they cannot replace the whole engine based on customer negligence. Its not a fun situation to be in but this could've been easily avoided if you took this to a mechanic sooner. If you would like to discuss this further please email me at psingh@almkennesaw.com

Andy was very informative and he was able to match the

Andy was very informative and he was able to match the rate I received from my bank. He also drove me to pick up my car from another ALM lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I saw a used 2018 Tesla Model X for sale snd called the

I saw a used 2018 Tesla Model X for sale snd called the dealership. I was referred to Bill who I engaged in the purchase. As I do not live in GA I would be relying on honesty and integrity in the process. Bill seemed nice enough and I told him I already got pre-Approved for the car and submitted this pre-approval to their dealership online. Bill then told he would pull the vehicle into the shop for an inspection and to confirm it had the tow package I needed. He was fully aware of my intent to purchase. He then told me that while he was testing the vehicle it was pulling right and he assured he would have this corrected by their shop prior to finalizing my purchase and he would get back to me later in the day to confirm the steering issue will be addressed. I waited a day and didn’t hear back. When I called after not hearing back for 24 hours he said that someone “just put a deposit on the vehicle”???? We were already engaged in a transaction and I was prepared to purchase the prior day but was held up, by Bill, so he could address the steering issue. Really hope, for your customers’ sakes, this is not par-for-the-course on how you conduct business. Really odd considering I was prepared to spend almost $60k for the purchase and I seemed to be unimportant to them. Very unfortunate experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We appreciate you taking the time out and giving us the feedback. We are a very high volume dealership, we price cars very aggressively, we have a first come first serve policy unless their is a financial commitment towards the vehicle (for example, a non refundable deposit). However I do want to apologize the salesperson didn't keep you in the loop. That is very disappointing, and I am very sorry that happened. If you would like to discuss this further or if you would like for me to find you a comparable Tesla Model X, please reach out to me at psingh@almkennesaw.com