Reviews
My family, had a great time buying a car from ALM
My family, had a great time buying a car from ALM Kenessaw , our salesman Alec was very helpful and Alondrae in finance made it happen for us, thank you all so much for everything.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
I liked how their employees managed everything, their
I liked how their employees managed everything, their staff was extremely attentive, and all the help they gave me was useful. They delivered excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing ALM Kennesaw. We look forward to having you as one of our valued customers for many more years to come!
I had a Great experience!
I had a Great experience! My salesman Alec was phenomenal and Jeff in Finance was amazing. I went in for a meet & greet and left with the car I wanted. This was a Very easy process, I had no problems at all. Jeff was also able to set me up with a low car payment, which is what I was mostly concerned about.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Here at ALM Kennesaw, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Very Welcoming, Salemen actually sold me what I wanted
Very Welcoming, Salemen actually sold me what I wanted and the process of buying a car was not time consuming.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
A great experience I bought a Corvette off the showroom
A great experience I bought a Corvette off the showroom floor. The salesman I had Omar was really cool. Those experience is good when I bought it they congratulated me taught me how to use the car. It’s the greatest experience from the dealership I went to right before them down the street they have high-quality car great customer service and they help me get the deal done at the price I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing ALM Kennesaw!
ALM Kenessaw is one of the best car dealerships around!
ALM Kenessaw is one of the best car dealerships around! I've been to several dealerships..... None of the other car dealerships had the know how or the want too! That's what I believe Bill Hicks of ALM customer service offered. With integrity and kindness. I will tell anyone that I know. That's on the car search. To give ALM of Kennesaw Bill Hicks a call!!! Thank you for all your hard work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing ALM Kennesaw!
THE WORST CAR DEALERSHIP IN THE WORLD.
THE WORST CAR DEALERSHIP IN THE WORLD... I had my car for two month without proper registration. I was sold the vehicle with bad tires due to the make believe inspection they charge you 1k-2k but they don't honor. I've spoken to Steven/Stephen the general manager, he won't return the call and you can never get him on the phone. Drae is the finance guy, and he will fill out your information wrong then blame everybody and everything but he won't help. Alec, is the young face, they put him with younger man and hip hop lovers but he disappears once you buy. Cesar takes callls, appears to be empathetic but literally says whatever he can just to get you to leave then he ignores communication. Todd and Chad are no different. This is not business it's a crooked scam, YOUVE BEEN WARNED
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for providing this feedback, Dewayne, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Awesome customer service.
Awesome customer service. I feel so comfortable with the care and attention from the staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing ALM Kennesaw!
Everyone is professional, knowledgeable, and personable.
Everyone is professional, knowledgeable, and personable. I enjoyed the service entirely with Alec Blanchard. He listened well and gave me what I wanted in a car!
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Paul, thank you for your very kind review. Alec and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at ALM Kennesaw.
Alec and Andy were amazing to work with!
Alec and Andy were amazing to work with! They made sure that a 2 year old vehicle was as close to new car status as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with ALM Kennesaw. We appreciate your business and hope to see you again soon!