Reviews
Professionalism
I have been pleased with each interaction I've had with members of the DCH Subaru team in Riverside. Chris is always kind and helpful when my Outback needs attention. When I took my car in for its 30,000 mile service last week, the service tech who inspected my car upon drop-off noticed my wind shield was cracked. He advised I have it repaired as soon as possible as the crack might interfere with my EyeSight safety system. When I mentioned this to Chris as he prepared my paperwork he advised my to first contact my insurance carrier to see if the glass was covered. I called and was elated to find out the $1,400 expense of replacing my wind shield was covered 100%! The team at DCH Subaru in Riverside has my vote for exceptional customer service. They keep my 2015 Outback running smoothly to keep my family safe. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
This service is amazing. It's a great place very comfortable, relaxing area. Last time I got my car service, they made sure I was good and happy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome
I bought my Subaru from this dealership because of the price given to me by Allen and also the excellent rating this dealership had been given through reviews. Allen was professional, had a wonderful sense of humor and I was very relaxed when taking care of all the details! I would highly recommend this dealership to anyone. Amin handled the finance and I was very pleased with his professionalism!! All good; I love my Crosstrek!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly recommended dealership
Bought Subaru from this site when it was owned by Singh, and since then have had it serviced by Singh and then DCH when site changed ownership. I have had nothing but great experiences, both with Subaru generally and with DCH specifically.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easiest car buying experience I’ve had
They were super helpful with find the exact vehicle I wanted. No pressure in buying something I didn’t 100% love. Very helpful through the whole car buying experience. Would love to do business with again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding
I have always received personalized attention and this time was no exception. Chris Chavez took excellent care of me and kept me informed of my car's servicing progress. Ruben Perez helped with checkout as Chris was assisting another customer when I walked in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So easy
This was such an easy process and Allen handled it with professionalism and a true desire to make sure I was taken care of. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
36,000 mile service
The service was performed. The technician noted that the tires were worn. Chris Chavez the service rep called and asked if I wanted them replaced. I said yes. Chris also informed me that I had a one time car alignment available and so I used that at this time. The car was ready on time and the work performed was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exceptional service experience
Took care of problem in a timely manner. Very pleasant and helpful staff. They don’t suggest what you don’t need when servicing your vehicle. They actually suggest ways to decrease unnecessary costs. Most service centers at other dealerships try “sales calls” as you already got you. Chris Chavez, the gentleman who helped me, should be considered for a promotion. This dearship is furtunate to have him working there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
very nice
helpful personnel. prompt. nice, upgraded waiting area. easy to make an appointment. have been going there for several years. coupons! shuttle service. try it. you'll like it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair