Reviews
Took care of me
The service took longer than promised, so they comped it. Well done! The service representative was very apologetic and respectful of my time. It was an unexpected gift.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Subaru Service
The battery died on my 18 month old Subaru outback. It was replaced at no cost and my car was washed. Without an appointment, I was still in and out (with a clean car) in 90 minutes. No hassle and everyone was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic!
Every time I’ve gone to DCH Subaru of Riverside, I’ve been treated with care and courtesy. They do everything possible to make my time there comfortable. Plus, I always leave with a clean car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience ever
DCH is the local Costco dealer, and like everything Costco, we had a great experience here. Our salesman Prince Hayes was relaxed and worked with us on our trade in to our satisfaction. We only had one issue and that was water spots on the windshield from a rushed wash job before taking receipt of our car. After a long road trip in the car and a trip to a car wash the spots were still there, so we arranged for DCH to detail the car. They did it for free and it looks great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fair dealership
It felt like an easy experience. I got the price I wanted overall. Just a little bit of a bargaining. I walked out of the dealership satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
2018 Crosstrek!
You all were great. Easiest car I ever bought. Dave was knowledgable, nice and it turns out we are neighbors. I really appreciated how much he knew about the car. In and out in about an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
We had a great experience working with this dealership. The price we got for our 2018 Outback was phenomenal. The dealership was a little far for us (60 miles) but was worth the drive for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extra service
Had my car serviced on 6-5-18. They were short on people but I still had my order completed within 10 minutes, and the service took only about an hour. I had not requested a car wash, but they washed it anyway. Thanks for the extra service. Great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent place to be serviced
I really enjoy the time waiting for my Subaru to be maintained with free coffee and biscuits! The people are friendly and their service are excellent!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy peasy
I hate car shopping. Allan made it easy. Plus, the Subaru is so well constructed and especially easy to look at.. I love my new Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car