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DCH Subaru of Riverside

(1,120 reviews)
Visit DCH Subaru of Riverside
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (888) 348-8217 (888) 348-8217
Used (866) 839-0165 (866) 839-0165
Service (844) 205-7749 (844) 205-7749

Reviews

(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Took care of me

The service took longer than promised, so they comped it. Well done! The service representative was very apologetic and respectful of my time. It was an unexpected gift.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Subaru Service

The battery died on my 18 month old Subaru outback. It was replaced at no cost and my car was washed. Without an appointment, I was still in and out (with a clean car) in 90 minutes. No hassle and everyone was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic!

Every time I’ve gone to DCH Subaru of Riverside, I’ve been treated with care and courtesy. They do everything possible to make my time there comfortable. Plus, I always leave with a clean car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best car buying experience ever

DCH is the local Costco dealer, and like everything Costco, we had a great experience here. Our salesman Prince Hayes was relaxed and worked with us on our trade in to our satisfaction. We only had one issue and that was water spots on the windshield from a rushed wash job before taking receipt of our car. After a long road trip in the car and a trip to a car wash the spots were still there, so we arranged for DCH to detail the car. They did it for free and it looks great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fair dealership

It felt like an easy experience. I got the price I wanted overall. Just a little bit of a bargaining. I walked out of the dealership satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2018 Crosstrek!

You all were great. Easiest car I ever bought. Dave was knowledgable, nice and it turns out we are neighbors. I really appreciated how much he knew about the car. In and out in about an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

We had a great experience working with this dealership. The price we got for our 2018 Outback was phenomenal. The dealership was a little far for us (60 miles) but was worth the drive for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extra service

Had my car serviced on 6-5-18. They were short on people but I still had my order completed within 10 minutes, and the service took only about an hour. I had not requested a car wash, but they washed it anyway. Thanks for the extra service. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent place to be serviced

I really enjoy the time waiting for my Subaru to be maintained with free coffee and biscuits! The people are friendly and their service are excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy peasy

I hate car shopping. Allan made it easy. Plus, the Subaru is so well constructed and especially easy to look at.. I love my new Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.