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ONYX Automotive

(248 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (402) 769-3228 (402) 769-3228
Used (402) 769-3247 (402) 769-3247
Service (402) 401-7799 (402) 401-7799

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ONYX Automotive from DealerRater.

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Great to work with!

Great to work with! Very professional I could not have asked for for a better outcome

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was working on a remote agreement with Jason on a Volvo

Was working on a remote agreement with Jason on a Volvo s40(Nice car) and told him another dealership had one for a few hundred dollars less. He agreed to meet me on the price of the car and away we went, or so I thought. As it turns out another couple *Happened* to be in the dealership at the exact same time looking at the same car. He told me if it didn't sell he'd get back to me and we'd make a deal. Called me back 30 minutes later (Quick non deal I guess?) and said they wanted to think it over, and gave me a chance to buy it. Perfect! Except that for some reason a couple coming in and deciding *NOT* to buy the car meant they were renegging on our discounted deal and I could get the car above what we agreed upon. Ah gotta love salesmen tactics. I told him I wasn't comfortable with the timing of that supposed deal and would pass. His manager, Dillon called and offered me the original deal, but by that point it was kind of obvious what kind of dealership they were, and I passed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone helped us make what was a long-distance purchase

Everyone helped us make what was a long-distance purchase into a very simple and positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW onyx of Omaha service department is phenomenal.

BMW onyx of Omaha service department is phenomenal. Chris Elizondo has been my service advisor for 2 years now. He has hone above and beyond not only to advise me and help me with service of my BMW, but to make sure the treatment I received was impeccable. I have been a loyal customer of BMW for a very long time now and it is because of the service you receive there. Chris perfectly embodies this. He is very knowledgeable and has your best interest at heart. He has been so good with me over the years, that I even ask his advice regarding other cars(classic cars). I am planning to buy yet my 4th BMW, solely because of the service from Chris and his whole team. If I could rate higher than 5 stars I would. The service is beyond exceptional!! George

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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ONYX Automotive made my out-of-state vehicle purchase

ONYX Automotive made my out-of-state vehicle purchase really smooth and simple. I was initially nervous and skeptical, but Max was amazing. He walked me thru the entire process and was always communicating with me. There was never any hidden fees either. Great experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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She was amazing, friendly, and very very nice.

She was amazing, friendly, and very very nice. She know about cars more than any mechanic i have dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Clean and friendly dealership.

Clean and friendly dealership. Did what it took to make the deal right. Honored everything as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very professional and accommodating.

Very professional and accommodating. Easy to work with. I would recommend to a friend. Good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman was very responsive.

Salesman was very responsive. We agreed to a price fairly quickly and the closing process was quite efficient. The car was delivered from Omaha to Alabama in less than 48 hours in great condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Salesman was very responsive.

Salesman was very responsive. We agreed to a price fairly quickly and the closing process was quite efficient. The car was delivered from Omaha to Alabama in less than 48 hours in great condition. Good follow-up after delivery also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.