Jeff Wyler Nissan of Cincinnati

I went in to look at an expedition EL and I loved the vehicle and it was priced very well. I had them look at my vehicle for a trade in and they totally low balled me on a price. I did my research on my car and I knew that I could get around $10,500/$11,000 for my car. They wanted to only give me $9,000 for it because they stated that is how much they could buy it from auction. I told them that I am not an auction and that I am a customer for them and I am buying a vehicle from them and not haggling with the price of the car they are selling. I found multiple cars identical to mine at other dealerships selling for $13,500 to $15,000. I told them about this and they stated that they only go off what they can buy a car at auction for. I don't know how they get any trade ins if they do this for everyone who walks in the door with a trade in. I told them they were only being one sided and they would not negotiate at all with me especially since I did not negotiate with the price of the car I wanted to buy. I figured they would at least meet in the middle. They told me well it is what it is and I feel as if they were being totally unprofessional. I will never go back to this dealership and I hope this review says other people away because they definitely are there to just make money and they do not consider there customers at all.

I went in to look at an expedition EL and I loved the vehicle and it was priced very well. I had them look at my vehicle for a trade in and they totally low balled me on a price. I did my research on my car and I knew that I could get around $10,500/$11,000 for my car. They wanted to only give me $9,000 for it because they stated that is how much they could buy it from auction. I told them that I am not an auction and that I am a customer for them and I am buying a vehicle from them and not haggling with the price of the car they are selling. I found multiple cars identical to mine at other dealerships selling for $13,500 to $15,000. I told them about this and they stated that they only go off what they can buy a car at auction for. I don't know how they get any trade ins if they do this for everyone who walks in the door with a trade in. I told them they were only being one sided and they would not negotiate at all with me especially since I did not negotiate with the price of the car I wanted to buy. I figured they would at least meet in the middle. They told me well it is what it is and I feel as if they were being totally unprofessional. I will never go back to this dealership and I hope this review says other people away because they definitely are there to just make money and they do not consider there customers at all.

The people are the reason I Love this dealership. Levar McCollum helped me find the car that I was looking for. I was a little picky about what I wanted and he was patient and kind and found exactly what I needed. I've been going to this dealership for my maintenance on my previous vehicle and they are not push, but informative and don't make me feel like they are making stuff up. I TRUST them in the Service area. I recommended my sisters as well and now they go here for their Nissan maintenance on their cars.

I try to buy a car from them, they almost sold me, but I did a little research and found out that they bought this car from a small re-builder car lot - MGL Auto Sales. Do not buy from them, buy directly from small car lots, since their car sources are small car lots

Car was ready when promised and was given a car to drive. Did not have any problem getting car serviced/ diagnosed and then repaired. This was not a planned visit as car would not start and had to be towed.

Great customer service. We had bought a new Nissan rogue from this dealership and we also had a recall correction done here. They really make you feel like you are part of the Nissan family. Never felt rushed or pressured. I would highly recommend this dealership. They listened to our needs and did not pressure us to buy anything.

This service department makes a point of getting the customer in and out as quickly as possible. They are super friendly and knowledgeable about the vehicle. I trust them to fix the problem and do it right every time. Thanks Nissan!

Needed to have factory recall repairs on our Nissan Versa that I had put off for years. Scheduling was very easy; was able to get an appt in just a couple days. When I arrived for the appt, associates were out promptly to collect the needed info & I was on my way w/in 10 min. The repairs were completed that day as promised. Received updated texts w/updates during the day on the progress. I was unable to get back to the dealership before closing. The service dept said this was not a problem for me to pick up the following morning. When I arrived, an associate walked me over to checkout & I was out the door w/10 min. Wonderful customer service from all Jeff Wyler Nissan employees!

It was easy to make appointment Had to wait for car so got done quickly. Nice waiting room - water and coffee and tv They explained work done clearly very friendly

Jeff Wyler Nissan provides great service for it's customers. I appreciate the professionalism and kindness from the gentlemen that work at the Colerain Location awesome