Principle INFINITI of Boerne

The salesman Chris Briggs, was very knowledgeable about every car we looked at, I never felt pushed or rushed.

Let me start by saying Jake! What an awesome guy and great representative of the copy. He definitely bleeds the Infiniti name! Jake and I started off laughing together on the phone but he quickly pulled me back into reality and we got down to work. I say ‘we’ because Jake made me feel like we were buying a car together, one of the best feelings is knowing that you are walking lockstep with each other thru the process. I would choose him every time!!!

Had a positive experience with dealership, exceptional customer service; Francisco addressed all my concerns, transparency from start to finish.

Pleasant people work at this store. We’ve been customers for 5 years and the service from Patsy who answers the phone!

Seems like my QX-80 is driving fine. Service was prompt. I was given a loaner car. Was a happy camper but only half the windshield was clean. Was disappointed in the wash job which was complementary.

Great service from the time you arrive until you leave. Efficient and friendly and thorough explanations of service. Very satisfied!

Invest in a telephone system that works properly.. Needed to drop of a car for service and took six attempts to finally get appointment not of any fault of the employees. When you call infinity service you end up at the Hyundai service center. Can’t make this stuff up apparently a know.problem . Almost decided to take vehicle to a different dealership much farther away from my home.

Excellent service every time I go! Francisco was professional, honest and demonstrated integrity and character not only with this service appointment but with all appointments. He is always reliable and I KNOW he will fix my car. but also ensures a positive experience to minimize the stress of car maintenance and repair. He always has a smile and demonstrates the highest level of professionalism.

As always Francisco took car of our vehicle needs. From calling a tow truck to wiping our QX50 clean upon receipt. He kept us updated through the whole process especially over Father’s Day weekend. Thanks Francisco!

Great customer service! Provided me with a loaner car while my car was in the dealership. Parts had to be ordered so there it took a few days. Our service manager Mr. Rosillo kept me informed, from beginning to end, with detailed information on the repair & all of my questions answered.