Reviews
I had a great experience getting a car there!
I had a great experience getting a car there! Jade was welcoming and accommodating and worked with GM to get me the right deal. And the entire buying process was quick and painless!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My adjustor always kept me informed with what was going
My adjustor always kept me informed with what was going on with my car. Friendly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I took my car to the local wash tub to get my car washed.
I took my car to the local wash tub to get my car washed. They dammit just my windshield wiper. Having to do all the legwork to get it. Replaced finally took it to principal Infiniti and Francisco took great care of me. He was patient and polite and understood my dilemma. Great service by great people will always highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Yolanda, thank you for your kind review; we are happy to pass along your comments to the team here at Principle INFINITI Of Boerne! We are always more than happy to assist you if anything else comes up. Take care!
This dealership has been the best I have ever dealt with.
This dealership has been the best I have ever dealt with. My Advisor, Francisco Rosillo, goes above and beyond to explain everything to me, while at the same time employing a positive & friendly attitude.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
When our old salesman was there it was a good experience.
When our old salesman was there it was a good experience. We enjoy our relationship with Our service advisor has been great
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great team at Principle!
Great team at Principle! Ian was very helpful with getting my purchase finalized. I flew in from Florida to buy the vehicle and they had a driver waiting for me to get to the dealership. Finalizing the paperwork was flawless and the vehicle was as presented on the websites. No surprises. That is rare in today?s car purchasing process. Many Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service as always.
Great service as always. Francisco provided me top-notch service. He discussed in detail what services were rendered and what is upcoming for my next visit.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly, easy to work with!
Very friendly, easy to work with! Welcoming upon entrance. I was introduced to several people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Maureen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Customer service is always great.
Customer service is always great. The people in service and Sell people are always friendly and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
My experience has been exceptional with Francisco being
My experience has been exceptional with Francisco being very cordial and professional. The area is always clean and well maintained. Everyone seemed happy to be of service with smiles and being welcoming. Keep up the great service culture!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair