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Principle INFINITI of Boerne

(215 reviews)
Visit Principle INFINITI of Boerne
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:30pm
Tuesday 8:30am–7:30pm 7:30am–6:30pm
Wednesday 8:30am–7:30pm 7:30am–6:30pm
Thursday 8:30am–7:30pm 7:30am–6:30pm
Friday 8:30am–7:30pm 7:30am–6:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (210) 504-3383 (210) 504-3383
Used (210) 807-9460 (210) 807-9460
Service (210) 428-6756 (210) 428-6756

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had a great experience getting a car there!

I had a great experience getting a car there! Jade was welcoming and accommodating and worked with GM to get me the right deal. And the entire buying process was quick and painless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My adjustor always kept me informed with what was going

My adjustor always kept me informed with what was going on with my car. Friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I took my car to the local wash tub to get my car washed.

I took my car to the local wash tub to get my car washed. They dammit just my windshield wiper. Having to do all the legwork to get it. Replaced finally took it to principal Infiniti and Francisco took great care of me. He was patient and polite and understood my dilemma. Great service by great people will always highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Yolanda, thank you for your kind review; we are happy to pass along your comments to the team here at Principle INFINITI Of Boerne! We are always more than happy to assist you if anything else comes up. Take care!

This dealership has been the best I have ever dealt with.

This dealership has been the best I have ever dealt with. My Advisor, Francisco Rosillo, goes above and beyond to explain everything to me, while at the same time employing a positive & friendly attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

When our old salesman was there it was a good experience.

When our old salesman was there it was a good experience. We enjoy our relationship with Our service advisor has been great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great team at Principle!

Great team at Principle! Ian was very helpful with getting my purchase finalized. I flew in from Florida to buy the vehicle and they had a driver waiting for me to get to the dealership. Finalizing the paperwork was flawless and the vehicle was as presented on the websites. No surprises. That is rare in today?s car purchasing process. Many Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service as always.

Great service as always. Francisco provided me top-notch service. He discussed in detail what services were rendered and what is upcoming for my next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly, easy to work with!

Very friendly, easy to work with! Welcoming upon entrance. I was introduced to several people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Maureen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Customer service is always great.

Customer service is always great. The people in service and Sell people are always friendly and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

My experience has been exceptional with Francisco being

My experience has been exceptional with Francisco being very cordial and professional. The area is always clean and well maintained. Everyone seemed happy to be of service with smiles and being welcoming. Keep up the great service culture!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.