Principle INFINITI of Boerne

Chase, Robert, and the service team ALWAYS deliver and come thru with excellent work. Diagnose and resolve your issue. Great team!!

While my vehicle was in the shop for servicing, I was updated with the status of my car frequently. I was also given a new car as a loaner which I got to keep for additional day till I was off of work the next day to pick up my vehicle. My service advisor, Mr Francisco was very courteous and understanding.

For many years I have always received the best service and the staff is friendly and helpful

Finding a new car can be daunting, but our experience with INFINITI of Boerne was nothing short of extraordinary. After finding a car online that seemed perfect, my wife and I visited two different dealerships in San Antonio but were met with indifference. Feeling a bit disheartened, we decided to give INFINITI of Boerne a try. From the moment we walked in, we were greeted like family. Stefano, with his warm and knowledgeable presentation, introduced us to the car of our dreams. He didn't just sell us a vehicle; he provided an experience. When it came time to discuss our budget, the management team went above and beyond to ensure we stayed within our means without compromising on quality. Just when I thought the experience couldn't get better, my wife found her new dream car. What started as a quest for one vehicle turned into the joyous purchase of two. We were truly astonished by the exceptional service provided by everyone, from the General Manager to the young lad who meticulously prepared our two new QX80s and a QX50. Each individual we interacted with was professional, inviting, and genuinely cared about our satisfaction. INFINITI of Boerne has redefined what a car-buying experience should be. Their commitment to excellence and customer care is a refreshing change in an often indifferent world. If you believe your vehicle is an extension of your character, INFINITI of Boerne is the place to go. You won't just drive away with a car?you'll leave with a sense of belonging and a team of new friends who are there for you long after the sale.

Great experience from sales through finance to driving the new SUV off the lot. Excellent communication through the entire cycle.

Finding a new car can be daunting, but our experience with INFINITI of Boerne was nothing short of extraordinary. After finding a car online that seemed perfect, my wife and I visited two different dealerships in San Antonio but were met with indifference. Feeling a bit disheartened, we decided to give INFINITI of Boerne a try. From the moment we walked in, we were greeted like family. Stefano M., with his warm and knowledgeable presentation, introduced us to the car of our dreams. He didn't just sell us a vehicle; he provided an experience. When it came time to discuss our budget, the management team went above and beyond to ensure we stayed within our means without compromising on quality. Just when I thought the experience couldn't get better, my wife found her new dream car. What started as a quest for one vehicle turned into the joyous purchase of two. We were truly astonished by the exceptional service provided by everyone, from the General Manager to the young lad who meticulously prepared our two new QX80 and a QX50s. Each individual we interacted with was professional, inviting, and genuinely cared about our satisfaction. INFINITI of Boerne has redefined what a car-buying experience should be. Their commitment to excellence and customer care is a refreshing change in an often indifferent world. If you believe your vehicle is an extension of your character, INFINITI of Boerne is the place to go. You won't just drive away with a car—you'll leave with a sense of belonging and a team of new friends who are there for you long after the sale.

Excellent customer service and knowledgeable. Easy in easy out with the loaner. Top knotch technicians.

The customer service was superb! I feel at ease while waiting for all the paperworks to be finished. The salesperson Nick was easy to talk to. I would come back there in the future to buy or trade my car.

I love how they took good care of me. The customer service was superb! I would recommend someone to buy their car there. If they are into luxury cars they have it.

James is INCREDIBLE, and the service team is AWESOME! This is a very well run service department!