Principle INFINITI of Boerne

Excellent customer service. Rob worked within my budget to help me get the car I wanted. He was professional and personable. I will definitely go back to Infiniti for my next vehicle!

The staff at Boerne Infiniti were great to work with. They were professional and knowledgeable. They had a wide variety of new and used Infiniti’s. The price negotiations were easy and straight forward.

This dealership is AWESOME! They went over and beyond to get this deal right! Pleasant professional and a great replacement for my former dealership! Thanks!

The dealership was very organized and I found my suv quickly. The service was great and all salespeople were very ready to answer questions and offer help and information. They were friendly and made the buying process great.

Found this on the interwebs and decided to just pop in. Rob Anderson, our soon to be sales guy, greeted us with the keys, so all we had to do was hop in (we we're on the lot a sum total of 2 minutes) and take her for a spin! That was it. SOLD. Well, we did go home that night and sleep on it first. But the next day (today in fact) we were back at the lot with our trade and and a short time later, our NEW RIDE! Thanks Rob, and everyone else for being so nice, and easy to work with. It was a pleasure!

Everything from the selection of vehicles to their customer service, A+ across the board. Mr. Armstrong was a pleasure to do business with. My husband and I live over an hour away. Mr. Armstrong and their business associates allowed us to do the entire communication over the phone. Came in, greeted with smiles and friendly attitudes. Test drove our new QX80 and were in an out within 2 hours. Would definitely recommend them.

The dealership is so beautiful it’s intimidating and I didn’t feel like I shouldn’t be there. But Rob was my saving grace he tried to eleviate my fears, The steps were easy and it was incredible experience. My experience has always been one obstacle that builds onto the next. Rob walked me off the ledge and Mike helped my wish come to fruition. Thank you are words that seem so inefficient for my gratitude and the sense of respect.!

I tend to be a very detail-oriented person. In my profession, dealing with someone like me would drive me crazy. I'm the customer who hears the slightest or faintest odd noise, makes a note of it, and waits until I have a list of several issues before bringing it in for evaluation. Each time I bring my g37 to Infinite of Boerne, they treat me as if I'm the most important customer they have and as if each of my complaints is a valid and potentially fixable issue. The past 2 visits I have had Jose as my customer service manager. He was literally waiting to open my car door as I pulled up. He takes every concern of mine extremely seriously and never makes me feel dumb about the minutia that worries me. His past experience as a mechanic is also invaluable, as he knows the ins and outs of these vehicles. The dealership is extremely generous. They handwash your car without being asked, and I'm pretty sure they clean up the interior, but have never even mentioned it. They gave me a loaner each visit requiring some repair, which also costs them money! I kept the loaner, no questions asked, until every single issue was evaluated thorougly, fixed if needed, and I was completely satisfied. They have come to my house to pick up and drop off my vehicle, and this last time, they even met me out in an area I was scheduled for a meeting (thanks to Christina!). I couldn't be happier with the service, the prices, the people at the dealership, and the peace of mind I have. I will miss this place when we move from San Antonio . To Infinti of Boerne, thank you for everything!

I loved every minute of being in this dealership. They made me feel like family! Every person came and congratulated me on my new car and was genuinely excited for me! I will tell everyone to go this dealership above any other! I never felt pressured on any decision I made.

From start to finish I had a great overall experience. Everyone I worked with was very nice and patient w me throughout the car buying process. I will definitely recommend this dealership to my friends and come back when I need my next vehicle