Reviews
great service and excellent quality.
great service and excellent quality. very detailed with the needed repairs.. exceptional follow up to keep customer informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Alejandro, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
We just purchased a new QX55.
We just purchased a new QX55. It was a very smooth and easy process. Jacob, our sales rep, was knowledgeable and friendly which made the experience nice. This is my third Infiniti which tells you that I believe in their quality and service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
This was my first time with Infiniti at Boerne location
This was my first time with Infiniti at Boerne location and I was very pleased with the service I received.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Principle INFINITI Of Boerne
Great service!
Great service!! I will recommend y’all to all my people to buy and service. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mike, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
The dealership takes care of their customers and their
The dealership takes care of their customers and their cars. I always get exceptional service from my service advisor Chase Nevels. He is professional, courteous and knowledgeable. He takes the time to explain everything and has even had the mechanic Robert come over and give more detail. Everyone that I have come in contact with has been friendly. I would definitely recommend this dealership for all around exceptional service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Principle INFINITI Of Boerne! Thanks again for the recommendation, and have an amazing day!
Set up appointment quickly and was greeted immediately
Set up appointment quickly and was greeted immediately when I arrived. Loaner car was provided so I could get on with my business. Chase was great to work with. And follow up call was appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Christina is amazing Always bring my QX80 here due to her
Christina is amazing Always bring my QX80 here due to her service and knowledge dropped my car given a beautiful loaner qx80
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Infiniti of Boerne Service Department is awesome!
Infiniti of Boerne Service Department is awesome! Great techs. Christina and team are the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
5 star experience!!!
Today we purchased a 2021 Chrysler Pacifica at Principle Infiniti of Boerne and we are so excited! As soon as we pulled up, we were warmly greeted by Michal Mains. He was extremely kind, thoughtful, respectful and a wonderful listener. He truly heard all we were looking for and was very patient. We couldn't have had a better experience and we will definitely be recommending him to others!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service writer was professional, took care of all my
The service writer was professional, took care of all my questions, and quite honest with the work never tried to upsell me in anything I did not need. I Trust these guys with all my work for my Q50 would recommend this Service department highly to anyone with an infinity Worth the drive I live in San Antonio I drive out of my for good service ask for Chase in The service department Great service advisor to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Victor, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!