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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Curious to customers

They made sure I was in vehicle that was best priced for me at the time of my visit & they made sure my payments were as close to my range as possible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Its customers such as yourself Felicia that we get so much satisfaction in helping get the car that you really wanted and need. We appreciate you and hope all goes well for you. Thank you again for choosing us! Tony

Great

Excellent service;was professional,personalable, friendly,would recommend this dealership to others.Thanks to Mr. Jerry Ward and Mr. Tim Long for their excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Linda! We appreciate you!!

TONY DOBSON Is The Guy To Go To, He Is The BEST!

We would love to thank TONY DOBSON for his amazing work on helping us get the truck we are blessed to have and we are beyond HAPPY with! Jerry Ward is the place to go get your dream car! Can not wait to go back shortly to get my Acadia that I got my eye on! So if you are looking for your dream car Jerry Ward is the place to go and TONY DOBSON is the man to go see and he will make it happen of you driving out with your dream car! Awesome and positive attitudes all around with smiles on everyone faces when you visit Jerry Ward, We Are Definitely A Happy Camper! 💯

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

There is no better compliment than a happy returning customer over and over. Bryan thanks again as always for choosing us and we hope we can get Christina a vehicle as well very soon! Thank you again!

Great dealership

We had a very pleasant experience with Jerry Ward Autoplex. Norman Lee was very nice and knowledgeable about the vehicles we were inquiring about. Tim Long took good care of us with our paperwork. They both were friendly and helpful. And Jerry Ward is always a pleasure to deal with. He has been great to us with every deal. I highly recommend Jerry Ward Autoplex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave us a great review. We certainly do appreciate you! It is customers like you that make our job all worth while!

Highly Recommend

We are repeat customers of Jerry Ward Autoplex for several years. We highly recommend them!! Todd Petty always goes above and beyond to get us taken care of!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Angie, repeat happy customers are the best! You are one of those and we are very appreciative of you!! Thank you again!!

Took time to make sure my needs were met.

Matt Dunn is a great sales manager. They will go out of their way to help you. They want to be sure that you get the car that you need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glad Matt was able to take good care of you! Hope you enjoy your vehicle and hope to see you again in the future as a returning customer!

Highly recommend

Todd was very helpful and went above and beyond to find the right vehicle for our needs. We appreciate the excellent service! We highly recommend Jerry Ward Autoplex!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you again and we appreciate your business!! Please let us know if we can do anything for you at all!

Matt Dunn and Russ Thomas are the best in the business!

My family have always gone to Jerry Ward, they are the best and very professional. Matt Dunn and Russ Thomas are the best! Very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kinds words, and we are happy that Russ and Matt were able to take excellent care of you!

Wonderful

The staff was very friendly and helpful. They answered any questions we had and worked to get us the lowest price they could. They were recommended to us and I will recommend them to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Amanda, we are so glad that you were able to get the car you really wanted! It is definitely a sharp vehicle! Thanks again for coming to us for your automotive needs and we look forward to serving you again in the future!

Return Customer

This is the 3rd vehicle I have purchased from Jerry Ward Autoplex. Working with Mike Akers, Matt Dunn, Tim Long and Jerry Ward couldn't have been any easier. No hassle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Glen, we appreciate your loyalty and its customers such as yourself that make us #1 in the state!