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Jerry Ward Autoplex

(1,600 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Amazing salesman and amazing services, great prices!

If your looking for a great deal on a vehicle this is the place to go! Certainly will work with you on getting you what you need in your price range!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hunter, thanks so much! We appreciate your business!

Buying a used car

It was personal quickly price was good very friendly salesman and in the financial dept Tim explained everything i was very satisfied I would definitely recommend Jerry Ward

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We really do appreciate you!! #DontDreamItDriveIt

Very easy buying experience

After speaking with Tony on the phone early Friday morning, we texted back and forth a couple more times. Made the short drive to Union City that afternoon and found the vehicle to be just as he said. We were at the dealership about 1 hour, then headed back to Paducah with my daughter’s new Altima. Easy negotiations, easy transaction, good people to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again Kenny! It was a please to meet you and your family, thanks again for your business! Tony Dobson

Awesome Experience

This experience was fast and easy, the staff were friendly and eager to help. Russ and Matt went above and beyond to ensure I got the best deal possible. Tim was so easy to work with and made it a very pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate you!!

Fantastic experience!

No one here tried to force you in to buying anything. They provided help and thought for any questions that we had, and they made the process quick and easy for us. I will definitely be going back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate you!!

Great service!

This is the second vehicle I’ve purchased from Jerry Ward in Union City, TN. I found the perfect car with low miles and low payments!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate you!!

Best moment ever

Me and my dad went and looked for a first car for me and they gave the best experience and helped surprise me with a great car! I loved it and am definitely going back in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate you!!

Great experience!!!

I had a great car buying experience!Usually when I buy a car it takes all day.i went in applied,got approved and drove off!!Norman Lee is a very knowledgeable salesman and Russ explained everything in detail to me!I will definitely be doing business with them from here on out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate you!!

Great service!!!

Great service and excellent and friendly staff!!! Mr. Norman and Mr. Russ got the job done for me and I truly appreciate them!!! Thank you guys!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate you!!

Great service!

Go see Tony and Russ at Jerry Ward for your next car buying experience! You will not be disappointed! Great service from a very friendly staff. They will help you get into the car of your dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much Jennifer!!! We appreciate you!!! Tony