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Jerry Ward Autoplex

(1,601 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,601 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Great service!

Go see Tony and Russ at Jerry Ward for your next car buying experience! You will not be disappointed! Great service from a very friendly staff. They will help you get into the car of your dreams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much Jennifer!!! We appreciate you!!! Tony

Positive

Excellent customer service, polite salespeople, and service after the sale has been good. Happy with the deal made and felt good leaving the lot. Excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! We appreciate you!!

Great people

Wonderful and kind people that are helpful and know what you want and provides you with your perfect match in a auto. Fast and efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again! We value your friendship and business!! #DealerForThePeople

Great place to buy a vehicle

If you want a vehicle I would highly recommend going to Jerry Ward great friendly people who get you in what you want Russ Thomas is the man to see

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much!! We really do appreciate you and your kinds words!! #DealerForThePeople

Dealer response

Thanks so much! We appreciate you!!! #DealerForThePeople

Russ Thomas

Jerry Ward Dealership is definitely for the people. They went above and beyond the call of duty. Russ Thomas was the best salesman. I really appreciated his time and concern in helping me select my new vehicle and helping me with my financing. I would refer anyone to this dealership and to Russ Thomas as a A1 salesperson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much Candy!! We appreciate you!! #DealerForThePeople

Great Experience

We dealt with Mr. Jerry himself. Responses to questions were answered quickly and thoroughly. Tim took care of our paper work. It was ready and waiting when we arrived. I can’t say enough good things about our experience. I would recommend them to anyone who appreciates no hassle buying with outstanding professionalism. David & Amy Buschmann

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you David & Amy!! We appreciate you!!! #DealerForThePeople

Go see Tony!!

This was my second purchase from Jerry Ward Autoplex and I am just as happy as I was with my first purchase, if not happier! Tony is the absolute best to work with and he’s so dedicated to his customers. I’m so thankful to have such an amazing car dealership here in town!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again!! Tony

Jerry Ward AutoPlex is the BEST

Our first purchase with Jerry Ward AutoPlex and it was awesome. Thank you Tony Dobson for taking care of us. The customer service was fantastic. We had to drive about 110 miles and when we arrived everything was ready for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for everything you guys do!!! Tony

PERFECT

I went in looking for specific things on a vehicle. Jerry didn't stop looking and helping until I found my perfect SUV. The entire staff was friendly and treated me like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome Experience

Everyone was so nice, friendly, and respectful. We were not pressured into buying anything. We Will definitely go back when we need a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.