Reviews
Buying my daughter her first car
Want to think garret and Jerry Ward Autoplex for making an easy transaction my daughter was feeled with great joy when they pulled up to dealership and saw the car we bought her great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The experience was very good and very friendly and helpful.
I gave an excellent rating because of the friendliness, helpfulness and knowledge that the salesmen had of their cars on the lot. They were not pushy and the ease of going through the process of the paperwork was great. Everyone knew their cars and their job so everything was done with ease and they made you feel like family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Satisfied customer
They have a very Friendly staff that is very easy to work with and up front on their deals that they are offering as well as doing everything possible to make the deal work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
Working with Tony Dotson was pleasant, no pressure, easy transaction. I would usually rather be whipped with a piece of barbed wire than trade vehicles. The wife and I had a great experience with Tony and the guys there. Selection was great, and we found exactly what the wife wanted. Would trade with Tony again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Had a great experience at jerry ward with Tony and Ross they helped me find a great car within my budget really friendly and honest ppl
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Buy
Trying to find the right car can sometimes be quite difficult. Thankfully, i had a wonderful experience at Jerry Ward in union city. Mr. Norman Lee was able to match me with the perfect car that fits my everyday lifestyle. Comfortable, easy on gas, and just the right size! Mr. Matt Dunn was very pleasant and greeted us the moment we came through the door. Also, Mr. Tim Long, was a big help for us today. He worked quickly to help me get my hands on my dream car. I just want to give a huge thank you to everyone who helped me with my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2018 Traverse
We were looking for a slightly used '18 Traverse to help fit our growing family. We ran across one at Jerry Ward Autoplex which was about two hours from us in Memphis. I reached out for more information and got connected with Tony DobSon who was quick to answer our questions. We handled the entire sale via text and a few phone calls due to my very busy schedule. We planned to take a trip to Union City to pick it up, but due to some delayed home renovations we could not make the trip. Tony quickly arranged for the vehicle to be delivered to our home. The Traverse showed up exactly as described and we are very happy with it. This was the easiest, most pleasant vehicle purchase we have ever had. We will definitely look to Jerry Ward Autoplex the next time we are in the market for a car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
Great dealership to work with. Norman Lee, Tim Long and Matt Dunn made this a pleasant transaction. Felt this was an honest deal with no pressure. We also bought a vehicle from them last year and were so satisfied with the quality of service we came back again this year.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
They were very helpful with finding a vehicle that I was looking for and in my price range! Great service. Awesome employees! 100% would recommend Jerry Ward Autoplex.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Super folks!! Straight shooters!! Will be back!!
Tony and Russ were both great people to deal with. Everything was explained in detail. No high pressure sales and they wanted us to be happy with all aspects of our purchase. We will be back and highly recommend Jerry Ward Autoplex for your next vehicle purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car