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Jerry Ward Autoplex

(1,600 reviews)
Visit Jerry Ward Autoplex
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(731) 599-4947 (731) 599-4947

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jerry Ward Autoplex from DealerRater.

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Buying my daughter her first car

Want to think garret and Jerry Ward Autoplex for making an easy transaction my daughter was feeled with great joy when they pulled up to dealership and saw the car we bought her great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The experience was very good and very friendly and helpful.

I gave an excellent rating because of the friendliness, helpfulness and knowledge that the salesmen had of their cars on the lot. They were not pushy and the ease of going through the process of the paperwork was great. Everyone knew their cars and their job so everything was done with ease and they made you feel like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Satisfied customer

They have a very Friendly staff that is very easy to work with and up front on their deals that they are offering as well as doing everything possible to make the deal work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Working with Tony Dotson was pleasant, no pressure, easy transaction. I would usually rather be whipped with a piece of barbed wire than trade vehicles. The wife and I had a great experience with Tony and the guys there. Selection was great, and we found exactly what the wife wanted. Would trade with Tony again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Had a great experience at jerry ward with Tony and Ross they helped me find a great car within my budget really friendly and honest ppl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Buy

Trying to find the right car can sometimes be quite difficult. Thankfully, i had a wonderful experience at Jerry Ward in union city. Mr. Norman Lee was able to match me with the perfect car that fits my everyday lifestyle. Comfortable, easy on gas, and just the right size! Mr. Matt Dunn was very pleasant and greeted us the moment we came through the door. Also, Mr. Tim Long, was a big help for us today. He worked quickly to help me get my hands on my dream car. I just want to give a huge thank you to everyone who helped me with my purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2018 Traverse

We were looking for a slightly used '18 Traverse to help fit our growing family. We ran across one at Jerry Ward Autoplex which was about two hours from us in Memphis. I reached out for more information and got connected with Tony DobSon who was quick to answer our questions. We handled the entire sale via text and a few phone calls due to my very busy schedule. We planned to take a trip to Union City to pick it up, but due to some delayed home renovations we could not make the trip. Tony quickly arranged for the vehicle to be delivered to our home. The Traverse showed up exactly as described and we are very happy with it. This was the easiest, most pleasant vehicle purchase we have ever had. We will definitely look to Jerry Ward Autoplex the next time we are in the market for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Great dealership to work with. Norman Lee, Tim Long and Matt Dunn made this a pleasant transaction. Felt this was an honest deal with no pressure. We also bought a vehicle from them last year and were so satisfied with the quality of service we came back again this year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

They were very helpful with finding a vehicle that I was looking for and in my price range! Great service. Awesome employees! 100% would recommend Jerry Ward Autoplex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Super folks!! Straight shooters!! Will be back!!

Tony and Russ were both great people to deal with. Everything was explained in detail. No high pressure sales and they wanted us to be happy with all aspects of our purchase. We will be back and highly recommend Jerry Ward Autoplex for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.