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Porsche West Broward

(416 reviews)
Visit Porsche West Broward
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award
New (866) 984-0813 (866) 984-0813
Used (866) 984-0816 (866) 984-0816
Service (888) 834-6807 (888) 834-6807

Reviews

(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche West Broward from DealerRater.

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Great buying experience

Everything smooth and easy. A great service from Kaleb Fowler, helpful and kind during the whole process. Right trade in price and no tricky deals

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you to Alberto Acosta And the staff for Making the...

Thank you to Alberto Acosta And the staff for Making the process a very easy one and help me to make the correct decisions before buying my new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

911 Carrera

Great experience! Highly recommend Advisor Mark Wright! Warranty and service complete and car is running great! 40k service and warranty issues completed during the Covid-19 pandemic. Everyone wearing masks. Thank you Mark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your excellent service experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

Awesome service and best deals in the US

Daniel, John and Mayer are simply the best. They never pressurize you to buy. Always eager to listen and help. Amazing team surrounded by awesome leadership leads to a fantastic experience all around

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the five-star review! We're glad to see that our team provided you with pressure-free and enthusiastic service. If there is anything else we can do for you, please be sure to let us know.

Waste of time

I generally don’t like to write reviews. However, I’d like to make a point about customer service. Especially in this environment. A lot of companies are struggling , and you would think most store owners would go above and beyond. Please, don’t expect that here!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Derrick, I am sorry to hear about any disappointment with a recent experience. Providing excellent customer service is our main goal and I would appreciate the opportunity to learn more about what happened. Please email me as soon as you can at rchromek@penskeautomotive.com. Thank you! -Ryan Chromek, General Manager, Porsche West Broward, rchromek@penskeautomotive.com

Great service 🙏

Thank you Acosta and Meir for great service and making this deal happen. Appreciate everything and will be back for service and to update to the next model

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the excellent review, Doron! We can't wait to share your kind words with Acosta and Meir. Congratulations on your purchase; we look forward to working with you again.

Professional & Positive

Yesterday I had the distinct pleasure of purchasing my 2020 Carrera 911S from Taylor Moen, (Sales manager) Daniel Guillen (Sales consultant) and Kevin Henry (Business manager) at Porsche West Broward in Davie, FL. Over the years I have purchased a number of luxury vehicles in multiple states with varying experiences. My experience with Taylor, Daniel and Kevin at Porsche West Broward was by far the best experience I've had to date. I would highly recommend these individuals and this dealership to anyone considering purchasing a new vehicle. Jonathan C P.S. Leo Cisneros in service is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you so much for your strong recommendation, Jonathan. We really appreciate your amazing feedback about the purchase of your new Porsche. Congratulations and happy driving!

Car buying experience

I was in market for a new Cayenne S and had done a fair amount of research. Met Cameron at dealer with my daughter. We test drove a nice car but priced slightly higher than I wanted to pay. We began to work a deal on one of their loaner cars. Looked at trading in my Rover. Unfortunately their offer was too low - used car market is terrible in general. So we left promising to return after we sold our car. Upon returning less than 3 weeks later, the car was still available. We made the deal. Cameron took care of everything. He made it a new car buying experience. We love the car and although it had less than 5k miles it felt just like the new one we test drove. We met the sales manager, asst sales manager, finance manager during the process. They were all very helpful and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Patrick- Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're glad to hear you are satisfied with the high level of customer service you received with Cameron, and with your purchase. Congratulations on your new Cayenne S! We look forward to working with you for years to come!

Customer Service is top class experience

I am very comfortable dealing with the staff (sales and service department) at Porsche West Broward. So far, they have been very accommodating, easy to deal with and most important they deliver what they promise on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Frank, Thank you for your feedback! We definitely want to do all we can to ensure our customers are well taken care of. If there is anything else we can do, please do not hesitate to inform us. We look forward to any future business.

If you wanna get taken advantage of, shop here!

Advertised a vehicle for one price, but was told it was underpriced and would be $1,000 more; yet the price never changed on their website. Very shady....They also are nice to let you know before they even value your trade, that it’s going to be undervalued and low. Go elsewhere....

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, I am sorry to hear about your concerns related to our pricing. Providing excellent customer service is our main goal and I would appreciate the opportunity to discuss this further with you. Please email me at tmoen@penskeautomotive.com. Thank you! -Taylor Moen, Porsche West Broward,tmoen@penskeautomotive.com