Reviews
Like New
I was searching for slightly used Porsche Macan for awhile now but did not need it for another 3 months. I found a perfect car and had to get it. Ariel in sales, Taylor in management and Kevin on finance were the nicest people and so efficient. It was a true pleasure. The facility is gorgeous and immaculate. We are all thrilled. WE have had many Porsches, mainly from Champion, but Porsche West Broward in definitely where I will go from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Susan, thank you for taking the time to write a positive review! We are happy to hear that Ariel, Taylor, and Kevin were able to help you find a great car and was able to make the overall experience at our dealership efficient and a pleasure. If you ever need help with your new ride, feel free to give us a call!
Consistently Excellent
From initial negotiations on a car of interest, through two years and various service and warranty claims on my 18’ 718 S, PWB has delivered consistent, excellent customer service. I live in Orlando, but still choose to travel South to them every time for my Porsche needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review, Mac. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.
Best dealer experience ever
Have been tracking Porsche’s for 20 years. Purchased my 718 from West Broward. My price and buying experience has surpassed my expectations as what I had been accustomed to from the competition. It’s transparent to this dealer of how I use this car. When it comes to service , they have some of the best technicians the trade has to offer. (Juan - Thank You ). All of my warranty needs have been addressed without hesitation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
EuroKip, Thank you for taking the time to share your outstanding experience with Juan! It was a pleasure to work with you, and we look forward to taking care of any of your auto needs for years to come!
Best overall experience buying a new vehicle.
Best overall experience buying a new car. They went out over there way to deliver my new 911 cabriolet during these challenging times. The entire team from start to finish were exceptional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ron, thank you for the positive review and rating! We are delighted to know that you had a wonderful experience with us. We truly value your business and we look forward to any future visits!
Excellent service
I can enthusiastically recommend all aspects of car buying, car selling, service and repair, and just interaction with the staff both in person and on the phone. West Broward Porsche is a very classy operation and I would recommend Service especially.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nick, thank you for the positive review and rating! We are delighted to know that you had a wonderful experience with us. We truly value your business and we look forward to any future visits!
Service
My service advisor Mark Wright is the most professional and knowledgeable person I’ve had in all my years of owning cars. I would highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Maria, Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.
Bought certified used Panamera Turbo
I’ve never been to such a friendly and professional dealership as Porsche West Broward. After reading all of the negative comments, I have to wonder if they were meant for another dealership. My initial purchase started with a test drive, and I signed a purchase agreement. A few weeks later I went back with y trade-in, got a fair value for that, and when all the paperwork was done drove off very happy with a beautiful Panamera Turbo. When needed, I book my service online in a couple of minutes, I show up at that time, and they perform fantastic service. If it will take more than a few hours, I am given a loaner for the duration of the repair, and have never had a problem with that. I have never been HAPPIER with any dealership of any brand anywhere in the country. I will always buy and service my Porsches at Porsche West Broward.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, Thank you so much for taking the time to share your great experience working with us. Congratulations on your Panamera Turbo! We hope you enjoy it. If there is anything else we can do for you, please do not hesitate to reach out and let us know. We really appreciate your business and we look forward to any future visits!
Don't get fooled with the loaner car offer when you purchase
When you purchase your expensive car at this dealer, they tell you that when your car needs service, they will provide you with a loaner car. What they DON"T tell you is there is no loaner cars available for a month! This becomes very problematic for the customer and I have found that they could care less about that. We have 2 Porsche vehicles and will NEVER purchase one at this dealership again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Barry, I am sorry to hear about any disappointment related to the availability of our loaner vehicles. Given the opportunity, I would like to speak with you about your experience. Please email me at sophia.lopez@penskeautomotive.com. Thank you, Sophia Lopez Customer Relations Manager Porsche West Broward sophia.lopez@penskeautomotive.com
You will wait a month for a loaner car
When you buy a vehicle from this dealership, they will tell you that when your car needs service, bring it in and you will get a loaner car while they work on yours. That's what we all want to hear. What you will find out is that a loaner car is not available for a month. You will just have to deal with it. I own 2 Porsche vehicles and will never purchase another one from this dealership.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I am sorry to hear about any disappointment related to the availability of our loaner vehicles. Given the opportunity, I would like to speak with you about your experience. Please email me at sophia.lopez@penskeautomotive.com. -Thank you, Sophia Lopez, Customer Relations Manager, Porsche West Broward
Special Delivery
I reside in Melbourne Bch and spent ~ 4 months looking for a used 718 Cayman S ( 2017) I used a radius search of 300 miles ( N, S, E, and West), and this dealership had the best selection and pricing. Once I purchased the vehicle (Cash), I now had the dilemma of how I was going to get this vehicle home ( ~ 150 miles away) Not a problem. They have a in-house enclosed delivery vehicle that delivered it to my front door (No Charge)! After a week of ownership, I realized that the vehicle never had a brake flush, and I purchased the vehicle with a CPO. Not a problem They had me get serviced at Porsche of Melbourne, and they cut me a check. My sales guy Simon, Finance guy Kevin, Sean and Dean where all a pleasure to work with.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the wonderful review, Paul! We are happy to know that your car was delivered so smoothly and that your brakes were serviced in Melbourne without issue. Please let us know if there is anything else we can do for you.