Skip to main content

INFINITI of Suitland

(191 reviews)
Visit INFINITI of Suitland
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (240) 455-5320 (240) 455-5320
Used (240) 455-5324 (240) 455-5324
Service (240) 455-5483 (240) 455-5483

Reviews

(191 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Suitland from DealerRater.

Want to share your experience with this dealership?

Write a review

Very friendly staff and clean environment.

Very friendly staff and clean environment. Display of cars in showroom is very enticing. Welcoming for customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback. We love the cars in the showroom as well! :D

The staff is friendly and very helpful.

The staff is friendly and very helpful. Speedy service. I highly recommend this Infiniti location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! Your satisfaction is important to us!

They actually listened to what I had to say and done what

They actually listened to what I had to say and done what you just don’t see anymore. They took ownership of a mistake that was made. They have earned my business hands down. Thanks for all you do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your valuable feedback! We appreciate your business.

The professionalism and courtesy of each team member are

The professionalism and courtesy of each team member are exceptional. The facility is clean and bright. My service tech, Mimi, was very professional and helpful to explain the needs of my vehicle. It is consistently an pleasurable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear our service team could assist you. Thank you for visiting!

This Infiniti dealership provides excellent customer

This Infiniti dealership provides excellent customer service the best in my 40 years of purchasing automobiles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are glad to have you apart of our INFINITI family!

Everyone at this dealership is very professional and a

Everyone at this dealership is very professional and a pleasure to interact with. They always go above and beyond with the service they provide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star rating! We hope to see you again!

Excellent Facility and Customer Experience

From the start everyone I dealt with were very professional and courteous, from making the appointment through billing. The wait area including the snack and coffee area was very beautiful and comfortable. The expected wait time was close to the time they told me at the beginning and I was kept informed of all aspects of the service that was needed. My overall experience was excellent. U have and will continue to recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the valuable feedback. We appreciate your business!

This dealership is the most professional dealership I

This dealership is the most professional dealership I have ever worked with. When I purchased my QX-60, the manager and his staff took great care in completing the transition quickly and professionally. Also, I have been back on two 5,000 miles service visits, and the service representatives are always diligent, courteous, and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback. We appreciate your business!

Service

Service department was very nice and friendly. Service was great. Thanks Mimi and team. Really appreciate the warm feeling I received. Love my infinity service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the five-star rating!

Very clean and sanitizes inside the waiting area. My...

Very clean and sanitizes inside the waiting area. My Service Consultant MiMi was the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your valuable feedback. We hope to see you again!