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BMW of Idaho Falls

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had an extremely positive buying experience with BMW

I had an extremely positive buying experience with BMW Idaho Falls. I live out of state and my local dealers didn’t seem interested in doing a reasonable deal with me. BMW Idaho Falls general manager found me the car I wanted with the options I wanted at another dealership, traded them for it, and negotiated a very reasonable deal with me. There was no high pressure tactics and it was a short and friendly negotiation. They made sure I got all the incentives I qualify for and matched the reasonable market price if you research these vehicles. My new i7 was delivered within a week to my home in perfect condition with 15 miles on the odometer. They put together an out of state lease for me and understood the registration process for my locality. There were no silly extra fees or charges or surprises when it came time to speak with the finance department. The representative there Alex was great. Nick is the general manager who I had most contact with and he is a wonderful guy to work with. He will take his time to find you the vehicle you want if it isn’t on the lot. I was able to do everything online and this was a way more positive buying experience than I have had in person at dealers. If I am ever seeking another BMW, I will reach out to Idaho Falls first as they offered a truly premium and seamless experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience.

Great experience. I have bought several cars from dealership. Morgan did a great job and the complete process was very efficient and smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A smooth experience.

A smooth experience. Everything is transparent, and the cost ended up exactly as discussed without any hassles or markups. A pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best Car dealership I have ever worked with!.

They are courteous, friendly, efficient, very skilled, and honest. I enjoy doing business with them because I know I can trust them and they will get the job done correctly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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10/10 for BMW of Idaho Falls !!

We had an amazing experience with Tori! She was professional and knowledgeable. I love my new X6! Morgan was great to work with, the dealership did a great job! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No way would I ever use these guys

Took 4 weeks to fix fuel pump when finally got car back license plate was missing I am so mad n frustrated with this service I would never recommend this place in fact would advise against

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you BMW of Idaho Falls

A big thanks to all that made my new car purchase a very good experience. I would definitely use you again. I am super happy with my BMW. Thanks Alex and Brandon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tell your friends and family

Service is thorough and professional. I've talked about how pleased I am to friends and family, so my brother bought a used car from this dealership last year. Now he tells people...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Go somewhere else.

Disgusting. The company and the people that work there. Would never recommend anyone to purchase or lease a car from this wretched business. Once again DISGUSTING.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Customer Service

I needed a new battery on our BMW and they were very thorough and had it installed and programmed quickly! We appreciate the additional services of washing not only our car but they also wash the floor mats! And of course we want to thank them for their wonderful and kind service they provide from check in, excellent mechanics and check out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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