BMW of Idaho Falls

Great place to hang out and look at the “ultimate driving machines” particularly when they’re new and shiny!! I love the designs, the tech and the smells of the new and shiny!!

Fast, professional and fair. The service department kept me updated every step of the way, and I appreciated that communication. The cost of repairs was very fair.

Brandon was so helpful and accommodating even with my two boys there with us. Knew just what to do to help make this process so much easier. Rick was also especially helpful. Gentlemen, just let me know when an M3 is on the lot and I will be there to snag it. Love this dealership.

The staff made this a fantastic and fun experience . Logan was great to work with extremely knowledgeable. This was our second auto we purchased with Ron Sayer BMW and both experiences have been wonderful.

Won’t go anywhere else after finding these guys. Terrific staff Excellent service Great mechanics When I’m ready to purchase another BMW I’m shopping Idaho Falls BMW. And I won’t be trading my 2011 335xi. Pretty sure it’s good for 300k miles

Jeanna Dean is the most incredible Service Manager on the Planet! She anticipated my every need and was relentless in getting the work I needed approved and completed by BMW. She and her head mechanic, Spencer, put in endless hours to make sure I was taken care of. Truly the best ‘customer service’ I’ve ever experienced from a car dealership. Thank you Jeanna and Spencer - I will be a BMW of IDAHO FALLS customer for life!!!!

Easily the best shop personnel I’ve encountered over the years. When I need work done, I will always go here. My next purchase will happen here as well.

My X-5 had a Toccata airbag recall. Since there is not an authorized service center in my town BMW USA arranged to have the car trailered to Idaho falls for the recall. The car returned with the traction control system, antilock brake system and brake warning lights illuminated. They did not acknowledge my e-mails regarding the problem. When I contacted them by phone they refused to acknowledge that they could have done anything to affect the system and refused to allow me to have it analyzed. They refused to pay for transport (over 300 miles) but said if I brought it in they would "look at it". The BMW service manual for air bag replacement requires the battery to be disconnected. After reconnecting the battery the wheel position sensor needs to recalibrated and the system reinitialized. This was part of the airbag service and they failed to do this simple part of the published procedure. They said that their service could not have caused the brake system warning lights although the manual says otherwise. They then tried to blain the transport company. By the way the ABS and TCS are not operational if the warning lights are on and we currently have winter driving conditions in this region. Totally classless and irresponsible.

Above and Beyond! I cant say enough about this dealership! Best service ever!!!! So grateful!Such a pleasure to do business with!! Thanks so very much!! Never been so happy with a vehicle purchase!

I am extremely pleased with the service on my 2005 X-5 and very impressed by the time and attention given me by the Service Rep. This is especially impressive given that I purchased the vehicle new in another state and not this dealership.