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Davidson Ford of Clay

(112 reviews)

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Liscum

The service I received was excellent. They kept me aware of the service being done to my vehicle and the service was completed timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen, Thanks for the feedback! We are glad to hear that you were happy with your experience in our service department and look forward to assisting you with your future service needs!

Great experience

The switch to my windshield wipers went bad, they would not turn off. I called for an appointment, the nice lady at the other end of the phone said ?Bring it in, we?ll make sure it gets looked at first thing.? I dropped it off that evening, and they called me the next morning by 11:00 and said it was done. All warranty work, I just had to sign. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, We are happy to hear that you enjoyed your service experience at our store. Glad to hear your wipers are fixed. Thanks so much for the business!

First visit to Davidson Ford

Vehicle was taken in quickly, Christine asked if I had any concerns, and then explained what would be done on the vehicle, including the cost. When the service was completed, Christine explained what had been found and I paid and was on my way. Dealership has a nice waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Donna, We are glad to hear that you were happy with your experience with Christine in our service department. Thanks for the business!

Repair

Very efficient. Totally wait time while my vehicle was being repaired was short. I was able to get my vehicle in the same day I phoned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Colleen, We are glad to hear that you were happy with your experience in our service department. Thanks for the business. We look forward to helping you with your future service needs!

Oil Change

Courteous, explain everything and was on time with vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Robert, Thanks for the feed back! We are glad to hear that you enjoyed your experience in our service department and appreciate your business!

Excellent Staff, Excellent Service

The folks at Davidson Ford were not only professional and friendly, they did everything they could to make the process as efficient as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Peter, We are glad to hear that you were happy with your experience. Thanks for the feedback and yours business!

Service comments

I strongly feel that Christine cares about her customers and goes out of her way to make sure they are well cared for?. The work was done correctly and for the price quoted. Thank you for a quality experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomas, We are glad to hear that you were happy with your experience with Christine in our service department. Thanks for your business!

Good!

Service is always timely and excellent. Will definitely be back for vehicle maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, Thanks for the feedback! We are glad to hear that you were happy with your experience in the service department and look forward to assisting you with your future vehicle maintenance.

Service 2017 Escape

Service manager was great and took care of all my concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Martyn, We are glad to hear that all of your concerns are resolved. Thanks so much for the business!

excellent

Brought vehicle in for a recall and to also get alignment done. I used the courtesy ride back and forth. All went great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sue, Glad to hear you were happy with your experience! Thanks so much for your business!