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Napleton's St. Louis Nissan

(748 reviews)
Visit Napleton's St. Louis Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (314) 558-5832 (314) 558-5832
Used (314) 732-4947 (314) 732-4947
Service (314) 558-5897 (314) 558-5897

Reviews

(748 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton's St. Louis Nissan from DealerRater.

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Stay away! Stay away! Stay away! Bad all the way around...

Stay away! Stay away! Stay away! Bad all the way around - especially service department - didn't make repairs as stated. Would not give car fax - salesman told me he saw it and there was no accidents - it was obviously in an accident!!!!! Found out too late!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Dealer response

Mrystp1, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We would like the opportunity to try and make things right. Please give me a call at 331-703-0610

Nissan NV3500

We had an excellent experience working with Ken Walsch. He was knowledgeable and tried to help us find the right vehicle for my family, rather than pushing the more expensive model.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Tn7! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Ken Walsch at Napleton Nissan

Ken is an outstanding sales professional and made our experience great! I highly recommend seeing Ken at Napleton Nissan first, next time you buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Angie, thank you for your positive review. We're glad to hear that you found Ken here at Napleton Saint Louis Nissan so helpful in the purchase of your new vehicle. Please let us know if there is anything else we can do for you; we are more than happy to help!

Ken Walsch Napleton Nissan

Ken Walsch was an amazing sales professional and great to work with! I highly recommend St. Louis Napleton Nissan and Ken Walsch next time you’re looking for a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chad, thank you for your support! We're happy Ken could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Ken Walsch was amazing to work with during our car buying...

Ken Walsch was amazing to work with during our car buying experience! As stressful as buying a car can be, Ken’s helpfulness and professionalism put me at ease from the start!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Angie711, we're happy you found Ken to be so supportive during your experience here at Napleton Saint Louis Nissan!

Ken Walsch was an amazing sales professional and great to...

Ken Walsch was an amazing sales professional and great to work with! We highly recommend the dealership! Be sure to see Ken in sales and Ron in finance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ccoffman81, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

Ty was such a friendly and knowledgeable salesman he made...

Ty was such a friendly and knowledgeable salesman he made my first car buying experience a great one. I would definitely recommend him to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Mmic.0899.mc! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Car shopping

Ken was great! I appreciate him for taking the time out and helping me get my car! I’m in love with the car and his funny personality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for sharing your recent experience with us, Tera! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Car shopper

Ken Walch was a great help!! We thank you again for making car buying easy. I enjoyed every moment. I will tell my friends and family about napleton nissan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

Me and my daughter went to napleton nissan and we had a...

Me and my daughter went to napleton nissan and we had a great experience. Ken Walch helped us and he was such a great help. I recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your recent experience with us, Nakeishakinsey! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!