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Faulkner INFINITI of Willow Grove

(639 reviews)
Visit Faulkner INFINITI of Willow Grove
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (215) 315-4381 (215) 315-4381
Used (215) 259-5875 (215) 259-5875
Service (215) 352-5544 (215) 352-5544

Reviews

(639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner INFINITI of Willow Grove from DealerRater.

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Our recent car purchase experience with Faulkner Infiniti

Our recent car purchase experience with Faulkner Infiniti was wonderful. Nick Arnott and the team were very responsive and helpful. They made the out-of-state purchase very easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Maria

My salesman and finance manager were absolutely fantastic. What you see is what you get. There were no surprise or hidden costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Maria, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

My wife and I recently purchased a new QX50 and had a

My wife and I recently purchased a new QX50 and had a great experience dealing with Faulkner Infiniti. Our salesperson, Nick Arnott, was great. He was very knowledgeable and we never felt pressured at any time during the process. I would definitely recommend Faulkner to anyone looking for a new Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ecstatic with Purchase

The process was very informative and gave us great comfort in the final decison we made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Paul, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

This is my second good experience with the QX60 lease at

This is my second good experience with the QX60 lease at Faulkner Infiniti Willow Grove PA. Thanks for very professional, thorough and prompt service. Will be happy to recommend my friends to Faulkner Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and dealership.

Great experience and dealership. Our family has been with Faulkner Infiniti for many years. They offer great care and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience

My sales rep Zach was very professional and knowledgeable and made the process easy for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nancy, thank you for your feedback. We're thrilled you found our staff knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Very responsive and efficient in providing information

Very responsive and efficient in providing information for purchase vs lease of new car needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Seamless purchase!

Zach was super helpful! Explained my situation prior to driving to rhe dealership. He guided me through this seamless purchase of my new (used) vehicle and my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lisa, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Very smooth, easy to work with.

Very smooth, easy to work with. Never tried to push something I didn’t want, which I love. Treated well with everyone I interacted with. Highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.