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McGovern Chrysler Jeep Dodge Ram

(1,866 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(1,866 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Chrysler Jeep Dodge Ram from DealerRater.

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Great experience.

First time using the service , absolutely fantastic from Ken who set everything up to the mechanic I talked to who explained everything in detail . Fantastic. All dealerships should be measured by how McGovern operates theirs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive feedback about your recent visit to McGovern Chrysler Jeep Dodge Ram Newton, Jpcar!

Timely service

Great customer service and attitude, friendly, and repairs timely done...Service advisor Ken is geat to work with as he provides a full explanation of required work and answers questions...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing your review! We're so happy that Ken provided you with excellent service! -McGovern Chrysler Jeep Dodge Ram Newton

Time to roll with big boys!!

Always helpful. Always prompt-allow 1.5 Hours for wait time. Time to put in a car wash and vacuum station. Jeeps are 100K plus one-time to roll with the big boys. An apple would be a nice touch also!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We can't thank you enough for your honest review, Randy! Thank you for sharing! -McGovern Chrysler Jeep Dodge Ram Newton

Flawless service

Always a great experience coming in for service. Friendly staff great environment good amenities in and fair prices way better than Herb Chambers in Millbury

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind review, Evan! We appreciate your review, and look forward to seeing you next time at McGovern Chrysler Jeep Dodge Ram Newton!

Good Dealership to be services you jeep đźš™

Good attitude, fast services and good costumes services 👌 The advisor they are in top off the service department to make sure the costumer is happy ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service

Excellent service. Fast and user friendly. Everything went smoothly from the test drive to ordering my vehicle to picking up my vehicle. I’ve also had body work done at McGovern and the Bodyshop was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent services

Excellent services, came there to get my first new car. Everything is perfect. Especially my dealer agent, John. He is the best. Patient and nice. Helping me for every step in detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Just moved to Boston area, was looking for a place for regular maintenance for my Jeep. I’m glad I found this dealership. Great customer service, quick turnaround and great quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love this place

Amazing service. Have been going for years and always get the best from them. Loan is just an amazing client service specialist. Attentive and fast. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

Exceptional service — within 2 hours at the dealership we had found our new Wrangler, test driven it and sealed the deal. Couldn’t have been easier. Brian was so professional and nice. William, too. They even delivered the car to us at our home the next morning. Definitely would go there again. We started at the Ford dealership to buy a Bronco— even the salesman at Ford said “I’d head over to McGovern and buy a Jeep!” Thanks McGovern for a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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