Skip to main content

McGovern Chrysler Jeep Dodge Ram

(1,866 reviews)
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award

Reviews

(1,866 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGovern Chrysler Jeep Dodge Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

The only place you should bring your vehicle

Brought my truck in for a rear end repair. The Scott from the service team was absolutely amazing. I was updated on progress at least twice a day. Couldn’t ask for a better service center. 100% recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

I was helped out by Loan in the service department. She was very helpful & polite. She also did a great job of keeping me in the loop on my cars service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service Advisor with Great Integrity

Scott assisted me with my service appointment today. Very helpful & explained everything. He is professional and I was able to relate to him with understanding. Thank you I appreciate your integrity. High regards.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Helpful & professional.

Excellent service and professionalism. Rahul was so helpful and provided great updates and guidance. Really pleased with the friendly service and will definitely be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Costumer service was great!

Scott assisted me during a car service, and it was great! Communication was clear, and the service was efficient. The lifts provided during the service are handy too. It is totally recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Professional and good service

I came for a transmission issue and the technician took the time to explain to me the process in details and the rational (first the software check and then possibly a hardware replacement). He was right: the software update took care of the issue. The icing on the cake is that McGovern took care of my back and forth Uber rides so my total expense was zero and my waste of time was minimized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great customer service

Scott in service is wonderful! He always has a positive attitude and always wants to help with whatever comes up. I have worked with many dealerships and never had a helpful nice person in service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Battery Died.

I had my car battery give way just 24 hours before a scheduled appointment. Ken took care of me. I appreciate the detail to service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Always Great

The gang at McGovern is the best! Always helpful and willing to go the extra mile to make sure you’re taken care of. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great People & Quick Service

Went in for routine maintenance with my Jeep using the Jeep Wave program and like always was greeted by Ken. Not only has he remembered me as a returning customer, he’s attentive and assures you that you’re in good hands. He gave me an expected wait time and my time was significantly less this time around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No