McGovern Chrysler Jeep Dodge Ram

Worked with us on cost and were very communicative and friendly. Thank you to Kenneth and team for taking good care of us and our vehicle.

McGovern provided great service. I took my car into be serviced and it was completed quickly. Matt was great! It was also convenient to be able to book my appointment online, select the services I wanted, and check in online the day before

Friendly staff and great service. They took good care of my 2500 Promaster while I was paying through!! Would definitely use them again next time I'm traveling in the area!!

Scott patacchiola was awesome he told me what should be done. And his recommendations. I greatly appreciate that. He also explained everything. He was also very friendly.

Mcgovern Jeep exceeds expectations every time! They went above & beyond to repair my vehicle in a timely manner when it unexpectedly could not be driven. Within days they transported the Cherokee from my driveway to their dealership to repair & then back-diagnosing the issue, all under warranty & then returned to me like new! Thank you for your care, responsiveness & top notch customer service! Why our family would only buy our vehicles from McGovern’s varied dealerships!!

Ken was great. Only real complaint is trying to leave. I sat in my car for 4 minutes waiting for two employees to stop talking and move out of the way. One was sitting in a car and looked at me multiple times but made no effort to move. They finally moved and more employees walked out through the small parking lot right in the middle. Be courteous of patrons that are just trying to make their way out. Service was fine but that really was frustrating just trying to leave.

Loan is one fantastic service person. Friendly, courteous, and extremely helpful. Repairs were not covered under my extended warranty due to a technicality but she helped me with the cost as much as possible. Take care of her! She’s a good one!

Loan is amazing! I was told by Central Chrysler in Norwood that an issue to my fuel tank caused by a rodent would cost me $2200 to have it replaced. When I called McGovern to check on pricing and spoke with Loan, I explained the situation and she immediately asked me why I wasn’t putting a claim in using my comprehensive coverage with my car insurance because this was an environmental issue not a breakdown of the equipment. She turned a $2200 repair into a $300 one. Central just expected me to deal with the cost and suck it up. Also, She was able to get a bunch of items that needed repair covered under my extended warranty when the warranty company was giving her pushback. She really looks out for her customers and treats them unlike any other repair shop I have ever dealt with. She was not thinking of how she can make the most money for the dealership. What she did was form a trusting relationship with a customer that will yield much more business down the road, because I will def start bringing my 2 Chrysler vehicles to them for future repairs instead of bringing it to Central which is less than a mile from my home. When I need a new car I will def head there first and stay clear of Central.

Loan is a fantastic service rep! Super helpful and is able to answer any questions you might have. Service is completed in a timely manner.

I would like to thanks Chuck from collision Center. He helped me during the process of fixing my 2021 RAM making the whole process very pleasant, from make arrangements for a rental to calling me keeping me updated from start to finish. Excellent costumer service and my car look brand new.