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Mark McLarty Ford

(929 reviews)
Visit Mark McLarty Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (888) 580-8016 (888) 580-8016
Used (888) 580-8803 (888) 580-8803
Service (888) 580-9096 (888) 580-9096

Reviews

(929 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark McLarty Ford from DealerRater.

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A dealership that cares about its customers.

I had been looking for a new pickup truck, and I was going through the USAA Car Buying Service and was looking at the Ford F150 and Dodge Ram. I contacted North Point Ford and they assigned Ron to assist me in looking for a truck. They had the color and model in stock that I was interested in, and they gave me a price over the internet-----no hastle and no time wasted. Ron was very helpful and stayed with me through the entire process. This was as painless as buying a new car can be. All of the employees at North Point were friendly and professional, and I can't say enough about the their desire to please the customer. I will definitely recommend North Point to my friends and family, and I will go there first for the next car I buy. I always stick with my dealer for service on my vehicles, and I'll certainly take my new F150 there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, Thank you so much for the kind words about your experience at our dealership and with Ken. We look forward to serving all of your truck needs now and in the future. If you need anything additional from us, have questions, or just want to say, "Hi," don't hesitate to give us a call (501-945-1200.) Again, thank you and welcome to the North Point Ford family! Best regards, Ric Moreno, General Manager, North Point Ford Lincoln

Staff knows my service needs!

I chose North Point Ford service department to take care of my vehicle because they are a good value for the money and sent me a coupon/service special. I didn't need an appointment and my truck was done within an hour - hour and a half. I'm completely satisfied with all of my service work done at North Point Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast Service Department

I've had service work done at North Point Ford several times in the past and keep coming back because of the fast service and the quality of the maintenance and repairs. They have my vehicle ready when promised and its a plus that they are convenient to my home. I definitely would recommend this dealerships service department to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fleet Vehicle Service - Great Experience!

I have been completely satisfied with every aspect of North Point Ford's service department. I can't think of one thing I'd say other than EXCELLENT across board. I recommend them to all of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Completely Satisfied with my Service experience!

I would recommend the service department at North Point Ford to everyone. They understood my service needs and got all of my repairs done in a timely manner...the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Department is Excellent!

I would rate the North Point Ford service department "excellent" in all areas! The advisor kept me informed on the repairs, got it done quickly, followed up after I took my SUV home just to make sure everything was still good. Great customer service and trustworthy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New Car Experience Good

Purchased a new Ford F150 here and would do it again. These folks went out of their way during and after the sale to make sure I was satisfied and the deal I got was second to none! Grade A in my opinion.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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luxurious buying experience

I went to three different dealers, and northpoint ford was overall the best experience I could ask for when purchasing my vehicle. The sales staff helping me was kind, friendly, and made me feel comfortable. All my questions were answered without even having to ask them, the process was quick and pleasant throughout. when the time come around tp do it all over again, northpoint ford is my destination.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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got a new ride

I went to several different dealerships and northpoint ford was the easiest process I have ever been through. The sales staff working with me were so polite and I was able to pick out my vehicle, purchase it, and get out of there in less than three hrs driving away in my new car. I suggest everyone who's looking for a vehicle go to northpoint ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thrilled, Thanks so much for the kind words! Enjoy your new ride :)

GREAT SERVICE FROM START TO FINISH

THIS WAS THE FIRST TIME IN A LONG TIME FOR ME BUYING FROM A DIFFERENT DEALERSHIP AND I WILL BE BACK. THE SEVICE WAS GREAT FROM START TO FINISH

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much! We appreciate it. See ya soon :)