Land Rover Paramus

We just purchased a used 2016 Acura MDX SH-AWD through our contact with cars.com. We drover 4 hrs. and we had excellent customer service. All of our questions were answered, and any minor questions or issues we had were immediately remedied. This is a very exclusive dealership and we were treated with kindness and respect. This dealership wants your business, internet or walk-in, and makes sure you are happy when you leave. We purchased our car through their internet sales (Jessica) and drove 4 hrs to pick it up. Our salesman (Sevet) at Paramus Land Rover was personable, waiting for us to arrive. Sevet maintained a high level of professionalism and integrity. I did read the other reviews before we purchased this vehicle, but felt our opinions matter with first hand experience. If anyone had a problem with this dealership then they must of had a communication breakdown some place. I strongly recommend doing business with Land Rover Paramus. by Cathy & Tom from Barneveld, NY.

Very kind and professional handling Ken was good in listening and showing me options and very fair when we negotiated the potential price for the Range. I happen to get another offer that was unbeatable

GREAT PLACE, GREAT SERVICE, PROFESSIONAL ATTENTION AND VERY HELPFUL PROFESSIONALS. HIGHLY RECOMMENDED FOR YOUR NEW CAR DEAL! I'M ENJOYING MY NEW VELAR AND ABSOLUTELY HAPPY ABOUT PRICE! KENNETH CESTERO, THANK YOU VERY MATCH!

I had a great experience with Michael VanHouten. He was very knowledgeable and not pushy at all. I knew what i was looking for and Michael made it happen. I will recommend Michael to my friends and family for sure.

I went to look at a vehicle I seen on here, My sales guy Alberto was amazing. I ended up purchasing the vehicle. Their Finace manager Rudy was very helpful and excellent as well. They both went above and beyond to make things easier and smoother for me.

I have found a promotion of XE by chance around the end of May and contacted the dealer via email. One of internet team members has sent me a message regarding the XE in a promotion. I have given him the numbers and terms I want including my current leasing car information. He has given me his best numbers but it was a little bit far from what I have expected and I gave up. However, a few days later, I have found the same XE with a better price on their promotion list in June and contacted him again to ask if I could get a better price but he was on vacation. Another person on the internet team has answered me they could work out to meet what I want and asked me to visit the dealer. It was yesterday, June 5th. To make sure I have asked her the XE in promotion available and I have got her confirmation. I have visited at 6:30pm and been introduced to a sales representative but she does not know the deal with their internet team and started to read the emails inattentively. And she gave me totally different numbers and terms with other XE. I have asked her that I have been confirmed and visited there for the XE in a promotion. The sales representative told me the XE in promotion has been sold and was not available and kept pushing me with another XE. I have not wanted to argue with her at that moment. She has not read the emails in detail and not tried to meet me in half. I just left there. The promotion on their website is just a kind of bait. You know what the funniest thing is one of my coworkers has asked the dealer the same XE in promotion availability in this morning and they still answered my coworker it is available.

Highly recommend Matthew Moskal and the entire dealership. Matthew was excellent from day 1. We went to other dealerships and he stood above all. Getting a Range Rover doesn’t hurt either. GO SEE MATTHEW MOSKAL

I brought in my vehicle to have the heated windshield replaced. The service was completed timely enough but everything afterwards was a huge hassle. My insurance covered the glass repair though they were not happy that the cost of service was 3X where they would have preferred I'd gone to. Before they would pay it though they needed the service manager to sign the repair form. I sent to to the dealership and was told they'd have him sign it and faxed back right away. I called them a half dozen times over the course of 3 weeks before I finally had to threaten to show up and demand to speak to the dealership owner before they finally made the effort to sign and fax a simple form. This dealership is the absolute worst part of Land Rover ownership. There's not a lot of dealerships around and having to deal with LR Paramus even once should make a buyer consider other makes.

Matthew Moskal provided fantastic service. He was fliexoble with a few of my requests and made the process very simple. Was also honest and credible. I am new to Land Rover but very happy with my purchase and experience so far.

We went to the Paramus dealership because we were poorly treated at the Parsippany dealer. Matt at Paramus was our sales guy. He was fantastic. He quickly understood our needs, showed us the inventory available, and worked with us on a reasonable deal. Also was very accommodating with schedules. Really nice guy and approachable dealership. Happy with our purchase and service. Highly recommend this dealership!