Reviews
excellent experience
Professional staff, excellent experience, will return to this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
EXCELLENT SERVICE
Service Dep has a great team that will go above and beyond to ensure the customer leaves happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
I leased my Range Rover Evoque in May 2016, the experience was the best one yet. No pressure from Jas Nayyar my sales advisor, I advised her of my price range and we looked into see what we could do. At the time I went as a single woman and never did anyone try to steer me the wrong way. I would def recommend Jas. Also I had an emergency service that needed to be done. Chris in service was very helpful, I went in at 8 am and was done by 8:45 am and on my way to the office in perfect timing. The waiting area is clean and neat, breakfast was also provided for guests.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an awful place!
would NEVER use these guys. total criminals. Bought a new car in November. still don't have my plates (3 months later). completely unresponsive. avoid them like the plague
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
excellent service experience
An excellent experience with car service managed by Ralph Bencivenga! It was a pleasure to work with whole service department. Everyone was helpful in the process of the service. Ralph Bencivenga is exceptional good with customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Horrible and deceitful People.. Continue to lie to
Horrible and deceitful People.. Continue to lie to me. I just purchased a Range Rover from this place and noticed there is a scratch on the windshield. Upon closer inspection, It is a crack. I called the service dept since I was informed the car is under warranty. I told the rep exactly what I need as to repair the crack and she told me that it is covered under the warranty and to bring in the car.. I dropped the car off and everything was fine, no one said anything other than we will contact you when the car is ready and repaired. However, the next day (while my car is still with them) I received a call from them telling me that it would cost me $2000.00 to fix the little crack on the windshield that was there when I bought it!!!!!!!! They will take advantage of you and will wait until they have possession of your car before they tell you of any charges. They lied about the warranty just to make money. I called Paul Miller and will have it repaired there since my insurance will pay for it.. Do not trust these people or their "warranties"... The only good thing was the sales guy when purchasing the car..
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Alex was a pleasure to work with
Alex was a pleasure to work with. He helped us throughout the process without being pushy or to aggressive. I would recommend anyone looking for a Jaguar or Land Rover to deal with Alex.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and for choosing Prestige Jaguar Land Rover, we look forward to seeing you again!
TROY - SIMPLY THE BEST!!!!!!!!
I have leased and owned many vehicles. I have met many Service Advisors. This is the first time I have ever written review. It has been, and continues to be a privilege to have Troy as my assigned Service Advisor. His dedication and commitment to not just the brand - but the quality of service provided is rarely seen in many service industries today. I wish I could better express my sincere appreciation for his professionalism, his kindness, and his ability to always make me, as a customer, feel as though I am his only priority. Thank you for all you do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and for choosing Prestige Jaguar Land Rove!
Great service
Michael was a pleasure to work with, very professional, made the transaction quick and easy. He took care of the plates which avoided a trip to the DMV which was much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share the kind words, we are always happy to help!
Got an Amazing deal from A knowledgable consultant- happy π
Big Thanks to Peter Leibmann (I hope I Spelt that right) for Our new Evoque!! His professionalism, product knowledge and genuine care for us went above and beyond my expectation! We're very happy with our choice of vehicle, and very fortunate to work with such a pleasant consultant, who tended and listened to all the shenanigans we threw at him. We walked in this dealership, dressed down, a young couple, and even though I'm less than impressed of receptionists per se, I'm glad Peter found us and we ended up at his desk and seal the deal in a matter of minutes without any hassle. Being a formal sales consultant for a dealership as well, I felt at ease and trusted that Peter was doing right by us. From the meet and greet to delivery, I couldn't ask for a better experience. The hour drive was worth it, Ray Catena didn't do much for me, and I'm glad I stopped by Prestige before I headed to PA to land a new Rover. Thank you again Prestige, and thanks to Peterπππ we Love our G-rover π xoxo Gem & Jonathan
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words and choosing Prestige Jaguar Land Rover!