Reviews
It was the greatest experience ever for car buying.
It was the greatest experience ever for car buying. Freddy Leon was the best and made it all happen flawlessly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We highly appreciate your five-star review. It's good to learn that your car buying experience with Freddy Leon at Land Rover Paramus went so smoothly. Thank you.
Probably the most incompetent sales department I have
Probably the most incompetent sales department I have ever tried to work with. They took my build order and informed me I would take a year to get delivery. I was ok with that. After 7 months I checked on my order, they told me it was still a year away. After pressing them for more info they admitted they had no idea when my order would go through! Clearly they had NO intention of keeping me informed. This caulis incompetence is stunning.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bobby, Your feedback is important to us and I would appreciate the opportunity to speak with you about your wait time and the level of communication you received from our Sales Team regarding the vehicle you ordered. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Fernanda Bertoleti Customer Service Manager Land Rover Paramus FPinto@penskeautomotive.com
The service I received from my sales representative was
The service I received from my sales representative was outstanding and so is the technician that was helping me with the setting of the phone and everything else that I needed to know about the car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are honored you took the time to leave us a five-star review. It is wonderful to know that our Sales and Service Teams were outstanding and accommodating during your purchase experience. Please let us know if you have any further questions and thank you again for choosing Land Rover Paramus.
So nice and acclimating.
So nice and acclimating. Will not buy a car from another dealer, they are the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your fantastic 5-star review. Our Sales Team is delighted to see that you had such a positive experience with us and that our team made you feel welcome and provided excellent service. Your loyalty as a customer means a lot to us, and we are honored to be your go-to dealer. If you ever have any questions, require further assistance, or need anything else, please don't hesitate to reach out to us at Land Rover Paramus.
My sales associate, Servet was the best!
My sales associate, Servet was the best! Everyone was friendly and helpful, the showroom/service area is immaculate!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored you took the time to leave us a five-star review. It is wonderful to learn that our friendly and helpful Sales Team was the best to work with. We're also glad to know that you were impressed with our immaculate showroom and service area. Should you need anything, please don't hesitate to reach out to us at Land Rover Paramus.
I do not need all 15 words description in one word is
I do not need all 15 words description in one word is totally, and absolutely outstanding starting from Servet in sales to Mo in tech and Oliver in finance
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great and fastest service in my life.
Great and fastest service in my life. They help me finalize for insurance with great rate !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello. Each and every day, the Service Team of Land Rover Paramus strives to be efficient. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
Very courteous efficient and professional in all aspects
Very courteous efficient and professional in all aspects of the transaction which was finalized seamlessly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the five-star review. We are happy our team was able to provide efficient and professional service. We hope you continue to choose Land Rover Paramus for all your automotive needs.
Best overall Elvis Ball excellence in all aspects.
Best overall Elvis Ball excellence in all aspects. Outstanding customer service great guidance in the whole process. Bless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us a five-star review. It is elating to learn that our team delivered outstanding customer service during your process at Land Rover Paramus. For any additional assistance, please feel free to contact us anytime.
Servet Acar and his team were professional, helpful and
Servet Acar and his team were professional, helpful and well knowledged on their products and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Rania, thank you for your amazing review. We are so glad that our staff was professional and helpful throughout your visit and we are always here to help again at Land Rover Paramus.