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Ken Pollock Mitsubishi

(309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fantastic

Great work, polite, and more than willing to explain and help you through the repair process. The whole service department was awesome . I would recommend anybody to go there for repairs to their vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review, Dave!

Dealer response

Thank you for the great review, we really appreciate it!

Awesome service

Awesome experience! Dave chesko is a great sales man. The staff was great as well. In and out quicky. I look foward in purchasing another vehicle from this dealership.Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your vehicle! Hope to see you in the near future, thank you!

Amazing

David Baum was absolutely amazing. He helped me in every way possible to get my in the car I wanted. I couldnt have asked for a better salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars! We're glad you had a great experience with one of our awesome sales team members!

Fantastic service!!!

The staff at the dealership are courteous and friendly. They go out of there way to ensure that you are comfortable and completely satisfied with your purchase and the entire process. I highly recommend this dealership to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and the recommendation! It was our pleasure!

Fast, knowledgeable, friendly

They were fast, helpful, friendly and made buying my first new car simple and a great experience. The sales and service department are amazing. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations and thank you for choosing us for your first new car purchase. It was our pleasure!

Fast, Friendly Service

Fast & Friendly. The took my car in much sooner than expected and completed it even sooner. The gentleman Jason I spoke with was very nice & willing to answer all my questions. He reassured me I would be provided the best care after the last few horrible experiences I had with MotorWorld in Wilkes-Barre. I will be sure to take my car back to Ken Pollock without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello! We are happy to have been able to get you back on the road quickly. We are here for you should you need anything!

Great experience

The overall service was positive they were able to answer all the questions I had and make the best experience from this visit I would recommend them anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and the recommendation!

Awesome place and people

Dave baum is awesome he did great and everybody else did great and drew dolder did great and dave grover i will recommend everyone at mitsubishi it was awesome experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the review and the recommendation!

Flawless

They handle all my cars and never have an issue. Extremely accommodating for my schedule. Very thorough in educating me about my car and their needs!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. It is our pleasure!

Amazing Service

The Team At Ken Pollock Made My Purchase So Easy & Comfortable. They treat you like family.Dave Chesko was wonderful to work with. I Will be back to work with them again. Thank You All

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.