Reviews
Friendly,prompt,helpful,awsome
someone is Always available to help with anything needed. They are friendly and courtious. Phone calls are returned promptly. service with a smile. they listen and the whole team goes above and beyond..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review and for being a member of the Ken Pollock Mitsubishi family!
It was a pleasure to buy a car from Malek at Ken Pollock.
Excellent all around. I would highly recommend them. Malek and Drew were a pleasure to deal with. The whole experience was positive. Go buy your next vehicle from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much. It was our pleasure! Enjoy!
VERY VERY VERY HAPPY!!!!!!!!
everybody took the time to make me feel welcome , did not feel out of place like at most dealerships was told everything no stress! this was my 10 car never was i so clam they personalized every little thing I would recommend you to all my family and friends to buy from ken pollock!thank you Kathy Hoban
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review and the recommendation, Kathy! Enjoy!
Phenominal employees
Servce department employees are top shelf. Kind courteous and present themselves with a semblance of professionalism. Their customer setvice skills are above and bwyond any I have ever dealt with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much! We appreciate you taking the time to review your experience.
Car inspection
I called to have my car inspected, with a quick response and a friendly service it was done. Everyone there was very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review!
I felt at home and the service was fast and friendly
I felt at home and the service was fast and friendly i would recommend this location to my friends and family repeat customer for life
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the review and the recommendation!
Best dealership around!
From sales through service I could not ask for a better customer experience! Marty, Dave and the entire team go the extra mile each and every time! My family has purchased four vehicles from Ken Pollock Mitsubishi in the past 11 months! That says it all!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You are making us blush! It is our pleasure and we truly appreciate your continued business. We promise to keep up the good work!
Top notch customer service
Ben was the technician who took care of servicing my car. He was very professional and customer service oriented. From the minute I stepped into the garage he made me feel confident that my eclipse cross was in good hands. I was also very impressed by the ease of making an appointment and scheduling so quickly within 2 days. The convenience of a Saturday appointment was very much appreciated. This experience confirms I made the right decision purchasing my vehicle at Ken Pollock Mitsubishi! Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the review. We are happy to have been able to get your car serviced and back on the road in no time. Enjoy!
Friendly and very helpful
I was looking to purchase a newer ford edge because I wanted to upgrade from the edge I had. When I started looking at the edge that was on the the lot. David came out and asked if he could help me. He was polite and friendly I told him I was interested in the ford edge and he had no problem with pulling the car out so I could get a better look at it and take it for a test drive. He was very knowledgeable and informative. And with the great price it made my decision to purchase the vehicle from the dealership. Drew worked his hardest to find me a loan with the best interest rate he could get which helped save money on my purchase. He had everything ready for me in a timely manner and at the time I said I would be there to finalize the sale. My overall experience with the staff at ken Pollock was a great one. In my opinion you have a great team working there and I would definitely recommend the dealership to family and friends. David and drew I would like to thank you both again for the friendly helpful service at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure!! Enjoy your Ford Edge!
Great customer service and sales
I purchased a used vehicle and it was a great buying experience. The employees were very pleasant and helpful. I would recommend potential car buyers.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review and the recommendation, Jonathan!