Skip to main content

Ken Pollock Mitsubishi

(309 reviews)
Visit Ken Pollock Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

(309 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

lock problem

very friedly, helpfull, and was able to see me on a day after i called. he understood the problem and know what it was right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We were happy to get you in, out and back on the road in no time at all!

Great dealer for sales and service.

I usually hesitate to bring my car back to the dealer for service because it seems you always pay more. This is not the case at Ken Pollock. I was treated like a celebrity and may car came back Looking like brand new and it cost me less than it would be elsewhere. All the employees Are super and I would not hesitate to tell anyone to go there. They have new and used cars and excellent service and lots extras..even coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ilene, thank you for your review! And, to us, you are always a celebrity when your here at Ken Pollock Mitsubishi!

Fast and Friendly

Got my oil changed and tires rotated for the first time with my new car. Staff was fast and friendly and they even washed my car for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation! It was our pleasure to have you here with us for service. See you again soon!

Very friendly

They were very helpful to me on what I needed and could afford I thank them so much even the mechanic's are awesome to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are happy to be able to assist. Congrats!

Easy buying experience

I had no problems at all on purchasing my new vehicle . This was my first brand new vehicle and Dave made it so easy for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new wheels! Thank you for taking the time to review your experience. Welcome to the Ken Pollock Mitsubishi Family!

Superb Experience-Start to Finish

Marty is the prime example of a true leader, and excellent manager. His leadership shows by how great and upbeat the environment is amongst his team of sales professionals at Ken Pollock Mitsubishi. Dave was my salesperson and so easy to work with. I'm brutally straight-forward and blunt, yet Dave has that personality that easily meshed with mine. Not one time did I get stressed out by anyone or overwhelmed. Drew, in finance also worked his end to secure me the best rates, and I know worked diligently. I truly feel I had an entire team working together for me with 110% attention as they did the same for other customers as well. Whether you are shopping for new or used, this dealership is a definite stop on anyone's list. Customer service will exceed your expectations...and I am one hard person to please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Thank you very much for taking the time to review your experience. It makes us so delighted to hear how happy you are! We are here should you need anything. Congratulations again and enjoy!

Great service, friendly staff, very professional

We discussed why Mitsubishi oil changes are better than other vendors & it gave me even more confidence in this team. I have gone to this place before for services and they never disappoint. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for choosing our dealership to service your vehicle. We look forward to seeing you in the future!

Great Service

Even though I didn't purchase my Mitsubishi at this dealership I receive excellent service every time I bring it in. It's nice to find such friendly service in this day n time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and for choosing us for your service needs!

It was a great experience

It was a great experience and I will definitely be back for my next car and will also highly recommend this dealership to others like friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and the recommendations! We appreciate it!

Amazing customer service

Amazing customer service ! They listened to my concerns and handled it proffessionaly ! Dave offered us drinks and snacks while we waited for my car to be done ! Very friendly and made you feel welcomed !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review!