Reviews
Awesome Dealership
We bought 2 vehicles from Ken Pollack Mitsubishi in the last 3 years and both times the sales staff and finance staff went above and beyond to make sure we have a positive experience. If you’re looking for a dealership that cares and doesn’t give you a run around Ken Pollack Mitsubishi is the dealership for you. Dave B was an awesome salesman, he was able to get us a great car in under 3 hours from start to finish. Dave was very knowledgeable on the vehicle we bought and answered all of our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi JM! Thanks for choosing us again and for leaving such a great review! We're thrilled that Dave B. and the rest of our team left such a great impression! If you ever need anything please don't hesitate to reach out to our team. It was a pleasure.
Great place
Great salesman. Wasn’t pushy. I was felt very comfortable in the buying process. I recommend to anyone looking to buy. The whole process was fast as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello! Thank you very much for your review and recommendation. Have a wonderful day!
GREAT DEALER
EVERYONE DID A VERY NICE JOB ,NO PRESSURE , WELL PLEASED W ENTIRE DEAL. WOULD RECOMMEND THE DEALERSHIP TO ANYONE LOOKING TO MAKE PURCHASE .
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ben! Thank you very much for the review and the recommendation! We are here if you need anything. Thanks, again!
Awesome Experience
Best experience felt like family and it was my first time purchasing from this dealer! Everything was smooth and I drove my car off the lot to it’s new home! I will definitely recommend and my Sales guy was perfect ! No pressure what so ever! I am a happy girl! Thank you so much !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Carol. Thank you very much for this kind review. We appreciate it. Don't hesitate to reach out if there is anything you need. Enjoy your new car!
Oil Change
The service team is always professional toward the customer. They discuss any concerns and provide the best affordable options. My wait time was short. I would recommend this service team to a family member and friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Amie! Thank you very much for your review and recommendation! We are here for you if you need anything. Thanks, again!
Great people and place Dave Grover is the best !!
Dave tells you exactly what is wrong and takes care of that. He gave courteous service and is very knowledgeable. I will not go anywhere else for service ever again !!!! Customer service staff and crew were also very helpful and accommodating!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hey Robin! Thank you very much for the review of your recent experience. It was our pleasure. We are here should you need anything. Don't hesitate to give us a call or stop in. Have a great day!
Good Dealership to work with!
Purchased a used vehicle from Ken Pollock. Found Dave and Greg easy and very efficient to work with. It was worth the trip and they made it all soooo very easy. Very much recommend this dealership!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Janice. Thank you for the review! We are happy to have been able to help and appreciate you taking the time to review your experience. Welcome to the Ken Pollock Mitsubishi family!
A world class let's get things done organization
Its the pandemic lock down these people made sure we got the car we wanted when others never tried the salesman was great deal done on phone and 1 hour test drive and papers safe easy professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi JR! Thank you very much for your review. We are very happy that we could help and make the process safe and simple. Enjoy and congratulations!
Mr. Dennis
Excellent staff in total process of purchasing vehicle. Customer service was one of the best of all the dealerships I have ever dealt with in purchasing vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mr. Dennis! Thank you for the review. It was our pleasure!
great place
After I bought my used outlander I took it to this dealership always great service and pricing .Dave the service manager is always willing to go the extra mile
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Harold! It's our pleasure.