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Thornton Chrysler Dodge Jeep Ram

(116 reviews)
Visit Thornton Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:00am–1:00pm
Sunday Closed Closed
New (717) 428-7060 (717) 428-7060
Used (717) 428-7104 (717) 428-7104
Service (717) 428-7266 (717) 428-7266

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thornton Chrysler Dodge Jeep Ram from DealerRater.

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The service department is always A+++.

The service department is always A+++. Always accommodating and the customer waiting area is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent, friendly service 🐕‍🦺.

Excellent, friendly service 🐕‍🦺. Thorough. Great waiting room (even Coke Zero. Went over problems that need to be fixed. The dog icon? Service advisor has same name as my dog.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We bought our truck at Thorton and have had nothing but

We bought our truck at Thorton and have had nothing but great experiences. Starting with the sales department to the service department. Everyone is very professional and always keep you informed of what is happening while in service. I have been in the business for over 40 years so it was a little hard for me to.take the truck for.service but everyone makes it easy to handle. Mike.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The Thornton Jeep dealership is amazing.

The Thornton Jeep dealership is amazing. The service department is even more amazing and the reason we keep returning. Our care care specialist Hunter is absolutely wonderful and a joy to work with. He takes such good care of us and our vehicles and makes us feel special.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had my 2013 Jeep Rubicon serviced to replace the

I had my 2013 Jeep Rubicon serviced to replace the thermostat. I was extremely pleased with the result and the correspondence during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very professional employees, top to bottom.

Very professional employees, top to bottom. I have dealt with sales, parts and service here many times, including upper management, and they were all polite, professional and worked to meet all of my needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I had a very pleasant and professional experience at

I had a very pleasant and professional experience at Thornton CDJR in Red Lion. The sales representative Bruce and manager Kenny were great to work with and went the extra mile to ensure we had a fair deal. The Finance Manager Jake was the best that I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just bought a 2025 Ram 1500 Laramie from Thornton, and

Just bought a 2025 Ram 1500 Laramie from Thornton, and Greg Chronister was the salesman. Great experience with the entire team, very professional, courteous, and all took their time to walk through details of any question I had. Greg was awesome and highly recommend him and this dealership…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I inquired about a used SUV, when I heard back the next

I inquired about a used SUV, when I heard back the next day I asked more questions, when I heard back later it was already sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Me and my fiance bought a 2012 Jeep Grand Cherokee

Me and my fiance bought a 2012 Jeep Grand Cherokee here. The ad said the jeep had an automatic car starter, so as we were trying to figure out how to use it, we noticed it didn't have one so we called they said we could buy one if we want it but but that all they could do. Not only didn't it not have a car start but the radio didn't work. They wouldn't fix it. Said we have to pay for it to get it fixed. We have taken this jeep back numerous times, so we noticed it was burning oil jeep didnr even have 100k on it so we got the oil changed, and with in a month, it was bone dry. We took it back to change us $108 for some kind of oil test. we had to bring it back at 500 miles. The man explaining the tesr to me says if it's not burn iok at 500 mile, don't worry about bringing it back. Well, a thousand miles later, and it's bone dry. We had to take it back. This jeep has been nothing but trouble. They didn't stand by what the Advertised. I will never buy anything from Thornton. They lied about that thr jeep has wouldn't fix what was brbroken. I'd give the minus stars if I could. This place is a joke. Mr. Hawksworth so instead of making this right you try and discredit the person writing the review by saying there no records of me purchasing a vehicle. Well at the beginning of the review I said me and my fiance bought a 2012 jeep my name may not be on the title but if you ask your service guy they know who I am. Again. I wouldn't buy a vehicle from Thornton. The jeep that we go was not the jeep you Advertised. Regardless. Update 10/24/2024 Took the jeep in for the them to look at . They check the oil level had to drive the jeep 500 mile so they could run there test. So when we took it back the 3rd the level was low and they told us we need to replace the pvc value. They sale us a piece of s#*r jeep then want us to come out of our own pocket to pay them to fit it. The general manager was suppose to get in contact with us but that never happen. Don't buy from Thornton they don't stand behind what they sale. They sold us a vehicle that they Advertised had all these Bells and whistle. Is didn't. They don't keep there word. I will never buy another vehicle feom them nor woild or will I Recommend anybody else doing it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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